Mark Banfield, Ford Lincoln Regional Product Trainer Email & Phone Number

Mason, Oh, Us

Dearborn, Michigan, Us

I am a member of the national training team working with Ford to help their dealers lead the surge into the EV revolution. I work on-site at the dealerships with their staff. My goal is to help them to be better informed with the information they need to know. Their clients want to choose the best vehicle in this field, so we must be prepared.

Wyoming, Michigan, Us

Imagine delivering those hard-to-finance customers instead of watching them go to another dealer. Reliable Auto Finance has been in the business of offering an option to dealers for over 20 years. Contact me today and start selling more vehicles.

Utilizing my extensive experience of training over 50,000 people of all skill levels, I offer training aimed at making salespeople and sales managers the best they can be. Using a program that will improve skill sets and not processes, the people I train can succeed in any environment and with any selling process. They will raise their income, and at the same time, make the customer as satisfied as possible. I help them see their customers as the individuals they are, and understand each must be treated as an individual.My skills, abilities, and knowledge cover:An ability to learn new topics quickly;An ability to absorb information quickly and then be able to share it in a way the audience can understand;CRM knowledge;Emerging Technologies and proper usage; Microsoft Office expertise;The ability to train proper and professional presentation skills;Sales training;Finance training;Insurance training;Lease training;Presentation Skills training;Presentation Design;Vehicle Product knowledge training;Service Aisle Training for Products and Customer InteractionDiSC certifiedAlso, I have a proven ability to maximize team results by combining all the above by utilizing the strengths of each team member.

Santiago, Región Metropolitana, Cl

Consult with Dealership Service department for improving processes involving the customer interaction. Train the Service department on the usage of the Dealer-FX platform for maximum customer retention. Develop systems to improve customer satisfaction and profits using company software systems.

Dearborn, Michigan, Us

Provided Honda Sales teams with hands on training for the launch of the all-new 2018 Honda Odyssey. Led classroom and at vehicle sessions, consisting of both feature demonstrations and information discussions for the purpose of closing customers and increasing commissions and dealership profits.

Rochester Hills, Michigan, Us

Visited dealerships for the Pacificia Tour to help reinvigorate dealerships for the summer selling season of the 2017 Pacificia. Held the event at the vehicle with a competitor beside it for comparison purposes.

Columbia, Md, Us

Worked with the dealership finance staff to improve product knowledge and sales skills for GM Financial products and services. Using role play and actual customer deliveries, achieved department improvements.

Dearborn, Michigan, Us

Provided in-dealership training on new vehicle launches and refreshes. Also trained on emerging technologies such as electric vehicles and infotainment systems. Worked closely with dealership management to ensure proper attendance and training certification.The group of dealerships I worked with had to qualify for the training program by being part of the top performing dealers in the US in terms of sales volume, CSI, and sales certification.

Columbia, Md, Us

Trained dealerships on the Launch on the New 2009 Ford Flex, and provided SME information during launch events held at the dealerships.

Duties included F&I Training and course development, Sales training and development, Professional Selling Skills training, Communispond Presentation Skills Training, Company specific employee training, consulting with client dealers on finance and service contracts

Developed and led training for company products. Training courses allowed dealership staff (F&I, sales, management) to understand and sell product to customers.

Communication, Communication

Education record