Mark Bourner Email & Phone Number

Bournemouth, England, United Kingdom

Bournemouth, England, United Kingdom

Bournemouth, England, United Kingdom

Bournemouth, United Kingdom

Poole, Poole, United Kingdom

Poole, Poole, United Kingdom

As a Sales Executive at Westover my job involved approaching customers with a polite and well-mannered attitude, feeding them my product knowledge and quickly realising their desires and needs to make the best car suggestion. I had to cleverly and quickly negotiate a deal which suited both the customer and the business. Within the job I was required to attend weekly team meetings where targets were discussed and set, and I was encouraged to contribute with suggestions as to improvements… Show more As a Sales Executive at Westover my job involved approaching customers with a polite and well-mannered attitude, feeding them my product knowledge and quickly realising their desires and needs to make the best car suggestion. I had to cleverly and quickly negotiate a deal which suited both the customer and the business. Within the job I was required to attend weekly team meetings where targets were discussed and set, and I was encouraged to contribute with suggestions as to improvements that could be made to the way the business was conducted. I ensured that as an individual I was organised; arranging times and meetings with customers and staying motivated to meet the weekly sales targets. I gained a deep understanding of the motor trade sales process, and was often awarded Employee of the Week whilst experiencing the best financial year and sales targets reached by the company in many years.I enjoyed the interaction with customers and working to such a high standard. Show less

Bournemouth, United Kingdom

My role is revolved around giving excellent customer service and dealing with requests within the insurance industry. This has provided me with excellent customer service skills, and experience in dealing with a range of requests, including how best to deal with more difficult clients. I quickly have to assess their needs and find a policy which suits them whilst ensuring that I have complied with the strict code of practice. The company prides itself on its excellent customer service, so I… Show more My role is revolved around giving excellent customer service and dealing with requests within the insurance industry. This has provided me with excellent customer service skills, and experience in dealing with a range of requests, including how best to deal with more difficult clients. I quickly have to assess their needs and find a policy which suits them whilst ensuring that I have complied with the strict code of practice. The company prides itself on its excellent customer service, so I work hard to ensure the customer has the best possible experience. I enjoy being a team player, and am known for working hard whilst also keeping the team’s morale high. I thrive well in the target-driven environment, and often have to work long and unsociable hours. Show less