Mark Boyd
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Mark Boyd Email & Phone Number

QA Manager til Skade at Tryg
Location: Copenhagen, Capital Region of Denmark, Denmark 8 work roles 2 schools
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Current company
Role
QA Manager til Skade
Location
Copenhagen, Capital Region of Denmark, Denmark
Company size

Who is Mark Boyd? Overview

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Quick answer

Mark Boyd is listed as QA Manager til Skade at Tryg, a with 3218 employees, based in Copenhagen, Capital Region of Denmark, Denmark. AeroLeads shows a matched LinkedIn profile for Mark Boyd.

Mark Boyd previously worked as Change Lead at Bupa Global and Senior Customer Consultant at Bupa Global. Mark Boyd holds Cand.Negot, International Business & Modern Languages from Syddansk Universitet - University Of Southern Denmark.

Company email context

Email format at Tryg

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Tryg

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Profile bio

About Mark Boyd

From 15 years of experience within the Insurance industry, I have strong capabilities within areas such as Cost Containment; Process Optimization; Quality Assurance; and Continuous Improvements. I enjoy being able to support colleagues and teams across the organization by delivering solutions to complex as well as daily tasks with an eye for detail, creating value and optimizing the process.Personally, I am loyal, analytical and a structured colleague who enjoys being a team-player, yet am well versed in being able to initiate, undertake and see through complex tasks on my own, if needed. I have had the pleasure of overseeing the implementation and undertaking responsibility for areas as diverse as Cost Containment, QA and Complaints handling.I am motivated to making a difference and always strive to find the best possible solution.#ono #opentowork

Current workplace

Mark Boyd's current company

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Tryg
Tryg
QA Manager til Skade
ballerup, hovedstaden, denmark
Website
Employees
3218
AeroLeads page
8 roles

Mark Boyd work experience

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Qa Manager Til Skade

Current

Ballerup, Capital Region, Denmark

Feb 2023 - Present

Change Lead

Copenhagen, Capital Region, Denmark

Travel Support Team assisting multiple teams and the organization as a whole.* Cost Containment (Double Insurance, Subrogation, Fraud, Negotiation);* Customer Excellence (Ensuring customer satisfaction survey data and comments are analyzed and acted upon)* Continuous Improvements (Identification of and investigation og actions identified through Root-Cause-Analysis within areas such as Complaints, Customer Excellence and Cost Containment)

Jun 2018 - Aug 2022

Senior Customer Consultant

Copenhagen, Capital Region, Denmark

Mar 2011 - May 2018

Quality Assessor

Copenhagen, Capital Region, Denmark

I was responsible for the creation and implementation of a new Quality Assurance process and system for registering QA of claims, undertaken by myself. This also included the training of all colleagues and quarterly Root-Cause-Analysis of the data that was presented to Management and all colleagues so as to pinpoint areas in need of more training and/or focus.

Mar 2010 - Feb 2011

Customer Consultant

Copenhagen, Capital Region, Denmark

Nov 2009 - Feb 2010

Temporary Team Leader

Copenhagen, Capital Region, Denmark

Team Leader with responsibility for a claims team (Private Medical Insurance) consisting of 20. Daily KPI management as well as coordination and assistance to other teams within the department.

Nov 2008 - Oct 2009

Customer Consultant

Copenhagen, Capital Region, Denmark

Claims assessment (Private Medical Insurance) with customer contact.Ad hoc project work including help to roll-out a new digital claims handling system.

Jul 2007 - Oct 2008

Export Trainee

Danish Trade Commission, Manchester, Uk

Manchester, England, United Kingdom

Market research and competitor analysis for Danish companies (SME's).Participation in trade exhibitions.Market forecasting.

Jul 1999 - Jun 2000
Team & coworkers

Colleagues at Tryg

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2 education records

Mark Boyd education

Education record

Nordfyns Gymnasium
FAQ

Frequently asked questions about Mark Boyd

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What company does Mark Boyd work for?

Mark Boyd works for Tryg.

What is Mark Boyd's role at Tryg?

Mark Boyd is listed as QA Manager til Skade at Tryg.

Where is Mark Boyd based?

Mark Boyd is based in Copenhagen, Capital Region of Denmark, Denmark while working with Tryg.

What companies has Mark Boyd worked for?

Mark Boyd has worked for Tryg, Bupa Global, and Danish Trade Commission, Manchester, Uk.

Who are Mark Boyd's colleagues at Tryg?

Mark Boyd's colleagues at Tryg include Julie Madsbjerg, Sofie Moustgaard, Stine Andersen, Mads Hagemann, and Karina Engel.

How can I contact Mark Boyd?

You can use AeroLeads to view verified contact signals for Mark Boyd at Tryg, including work email, phone, and LinkedIn data when available.

What schools did Mark Boyd attend?

Mark Boyd holds Cand.Negot, International Business & Modern Languages from Syddansk Universitet - University Of Southern Denmark.

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