Mark Cunningham Email & Phone Number

Charlotte, North Carolina, United States

Charlotte, North Carolina Area

Avenel, Nj

Logistics SpecialistCoordinate transportation requirements between the Sort Center, Transportation Operations Center, Fulfillment Centers, and the local logistics service providers. Includes: Daily load plan development, trailer pool requirements, carrier pickup and delivery issues, system data integrity issues.• Maintain the accuracy and integrity of the Sort Center trailer yard through meticulous attention to detail and daily yard audits.• Consolidate information from different sources to determine daily load plan requirements for the Sort Center, then adjusting outbound freight requirements accordingly.• Consolidate data from multiple data sources and generate weekly metrics and daily reports to support business needs.• Conduct daily coordination with Sort Center operations department to ensure all trailers depart on time with zero defects.• Prepare shipping documents as needed for outbound delivery to carrier partners.

Monmouth County, Nj

• Founded and operated retail brick and mortar storefront and service business that sold items via eBay in a consignment setting.• Managed with hands-on involvement all day-to-day operations, overseeing four employees involved with accounts payable/receivable, supply ordering, shipping, client relations, and marketing efforts.• Established standard operating procedures and direct workflow for incoming consignments and outgoing shipments.• Developed and executed comprehensive marketing campaigns that utilized email blasts, direct mail, personal networking, advertising, and business-to-business outreach.• Delivered exceptional and highly personalized customer service to both buyers and consignors.Accomplishments• Achieved a 99.9% positive experience rating for eBay buyers, conducting 25,000+ transactions.• Secured and maintained numerous repeat customers including 20 who attained sales over $10,000.• Acquired 1,000+ customers in first three years of operations in a relatively new service industry.• Attained sales of $1.9 million since 2003.

Toms River, Nj

Was the second hand man in an office setting of 10 people in the music industry. Handled the retail distribution of releases for our independent record label. I worked directly with marketing managers at major companies throughout the country.• Collaborated with clients to develop tailored marketing efforts for record releases and/or promotions.• Budgeted projects, forecasted needed resources, and mobilized nationwide labor force of 1,500+.Accomplishment• Created and executed unique marketing plans for major label bands, special label projects, and corporate clients including the Dave Matthews Band, Christina Aguilera, the Black Crowes, RCA Records, Virgin Records, MTV, VH1, the USA Network, Pringles, and many others.

• Responsible for department, including staffing, budgeting, training, merchandising, inventory management and customer service.• Managed workforce that ranged from 7-15 employees• Landed in the #1 store in the chain as Music & Movies Manager