Contribute to and refine programmatic efforts supporting the Consultant Excellence team as it continues to grow.Improve and revise program content and processes.Support Red Hat Consulting team recruitment and interviewing activities.Promote practices and processes developed in the program to the larger Red Hat Consulting teams.Provide career path and promotion guidance.Encourage training and professional development.Gather and provide regular feedback on what is working well and areas of improvement.Manage the on-boarding of new Red Hat Consulting associates into the program.

Trilogy Education Services is a Continuing Education Program Manager (CEPM) whose mission is to empower universities to transform the lives of students by preparing them for high-growth careers in the Digital Economy. We create and manage skills-based training programs that are university-run, student-tested, and employer-approved. Each Trilogy program is individually designed to meet the needs of regional employers, and to ensure that students graduate with both the technical skills and personal confidence needed to succeed in their careers. The world's leading universities, including Northwestern School of Professional Studies, UC Berkeley Extension, and Rutgers Division of Continuing Studies, trust Trilogy to help their students meet the needs of the Digital Economy.Trilogy is growing. Fast. From instructors to admissions advisors and everything in between--we depend on those with the hunger, talent, and passion to ride this wave with us. www.trilogyed.com

Sought out to be the acting manager while recruiting to fulfill the position.Utilized the Student Empowerment Approach to assist potential students as their resource.Assisted students with questions regarding their education and career track.Participated in a new L&D strategy as a Mentor for new staff entering Enrollment Services.Coached and developed other advisors within our enrollment team and helped train for onboarding.Recognized for my coaching techniques and received the "STAR" award for August 2017.Assisted management with training, coaching, call reviews, and support for our division.

Managed recruiters on performance goals, interview techniques, and business projection.Assisted the District Manager placement reports, prospecting outcomes, and budgets.Prospected candidates for various positions- Medical, I.T., Legal, and Administrative Management.Created training guides, meetings, and Q&A sessions to help facilitate development and coaching.

Contacted prospective students and build strong relationships with applicants.Successfully marketed the programs of study and encouraged student enrollment. Conducted up to 100 outbound dials a day including interviews with students.Monitored student performance over two terms to ensure academic progress.Developed and trained new employees on verbiage, process, and company standards.

Prospect hospitals, clinics, and other medical facilities to assist in nurse staffing needs.Interviewed prospective sites to qualify and market our industry. Managed a database of 200+ marketable companies and partners. Assisted with meetings that encouraged business partnerships and contracts.

Consulted local businesses to develop tuition assistance partnerships with NAU.Prepared and mentored potential students for educational success through admissions process.Responsible for continued client development through the first term of enrollment.Received the “Maverick” award for the highest number of enrollments per quarter.Increased campus enrollments and company profit by 30% quarter over quarter.Conducted second round interviews and screened applicants for advisor roles.

Admission Representative 2010 - 2011Admissions Representative 2007 - 2009 Prospected applicants. Conducted admissions interviews. Reviewed all admissions paperwork. Managed outside events to promote locally to businesses and the community. Trained new representatives on process and admissions guidelines. 2009 - 2010 Was promoted to Career Services managing extern sites and students. Supervised students activities while onsite and evaluated effectiveness of skills. Led business development to create new sites for students to complete their education requirements. Taught career readiness curriculum, a course needed for graduation, and to enter the externship program. Transitioned back to the Admissions Department to support student growth.