Mark Davis Email & Phone Number

 Responsible for the Portfolio Management for US Bank, Payments and Business roadmaps. Product-focused; customer centric commercialising innovation into the digital transformation journey. Led cultural transformation within technology and operational teams, fostering a more agile, innovative, and commercially focused environment. Core lead in the application for a US Banking license and the setup of the technology teams. Deputise for CIO frequently. Instrumental in the transformation of the technology organisation. Within the core leadership team, I drive the whole team forward to align to the core strategy and culturally am shifting them to commercialise technology Key contributions:  Evangelised and collaborated to create dynamic, cross-functional product centric squads aligned to business initiatives, including product definition strategies, fostering collaboration, and proactively resolving challenges creating efficiencies and consistency which drives our team culture Core lead in the creation of the US Bank technology roadmap, migrating the organisation from a Payment led focus to banking and payments with the build out of organisational structure and teams, engagement of new Banking solution partner. Aligned technology and operations with strategic business growth objectives.  Led strategic US Liquidity programme to onboard a new Liquidity partner transferring £1.4bn with 27 currency pairs, programme timeline 11 months.  Led technology and operational insourcing programme with the setup of new operational centre of excellence, Technology, Payment Operations and Compliance teams in excess of 150 staff. Project value £3.2m,  Key contributor to Value Champions, - initiative to culturally shift the organisation to a growth mindset.  Proven ability to leverage technology for growth, driving significant advancements in business performance.

Senior Program Manager who leads and executes our ambitious Fintech and payments programs successfully. Product-focused; customer centric; able to translate program workflow between design, technology and project management teams, and the ability to facilitate collaboration across many disciplines. Vison and drive to lead our squads / teams to successfully implement strategic direction, including managing program and project-based initiatives in our acquiring, gateway and auto boarding squads and evolving customer programs ensuring success via increased adoption. I work within the team leadership to create and manage long-term goals for our clients’ programsKey contributions:  Program delivery for key client facing products - acquiring fraud solution, new customer onboarding platform, SCA / PSD2, finance transformation, merchant settlement platform and the program management for the creation of an European operating entity including a new European acquiring platform Partnered with the Exco to provide program leadership to develop a strategic direction and articulate a product roadmap bringing an entrepreneurial mindset to manage both short-term and long-term goals,  Instrumental in the operational design and adoption of Agile SaFe methodology with the use of Confluence/Jira Workflow management / MS Teams for true collaboration ensuring rigour and discipline with regulatory & legal process controls  Evangelised and collaborated to create dynamic, cross-functional team to swarm on solutions within project squads, including defining strategies, fostering collaboration, and proactively resolving challenges creating efficiencies and consistency which drives our team culture Deputised for CTO

London, England, United Kingdom

Created a new strategic customer focused solution to redefine how debit cards work for an innovative Fintech. Key lead in the overall project governance set up, including managing and agreeing scope, clear sign offs, and gateways. Through close collaboration gained relevant approvals with internal stakeholders, investors and regulators which enabled the Hastee Debit card to launch which redefines how you access your pay. Responsible for diverse project teams on shore and off shore to create new App, operational platform and risk management tools to add banking functionality to the product set.Key Contributions: Successfully integrated new Product into feature set and launched the Hastee Debit card  Identified and eliminated adoption barriers that mitigated project risks to allow a new product to market.  Spearheaded overall programme management including a detailed RFI / RFP involving 9 bidders  Overall responsibility for implementing the Hastee solution to one of the UK’s leading FTSE companies with an excess of 40K employees.  Developed the business and improved delivery processes, training and knowledge through effective management.

London, England, United Kingdom

Grew new Fintech business from scratch through implementation of development strategies. Lead international project teams to successfully deliver high complexity, high risk business critical project. Created operational design and model then engineered implementation to create operational excellence. Identified and eliminated adaption barriers to generate new revenue streams.Key Contributions: Instrumental in creating operational and technical product for a start-up by providing a complete product suite, including consumer Apps, trade platform, operational platform, website, and the operational business processes Increased business revenue by launching the business within ten month timescale of concept to go-to-market. Supervised team members and ensured proper control over project operations that resulted in successful completion of project as per defined scope and budget. Introduced innovate business solution by defining and managing a complex roadmap. Generated new revenue streams by Lead a cross-functional team and designing growth strategies.  Maximised business profitability by creating new platform and generating additional sources of revenue.

London, United Kingdom, New Jersey Us

Successfully delivered complex business and operational transformation projects for UK/US. Played an integral role in programme management and technical delivery for a series of major finance and payments initiatives. Resolved conflicts through close collaboration with key stakeholders, including internal and external executives at board level. Streamlined business operations by providing operational and technical consultancy for platform and payment/fraud management integration.Reduced operational costs and potential risks through full budgetary control & management of key business and IT risks. Led and monitored global multi-disciplined agile teams in UK, US, Asia, and Russia.Key Contribution: Directed the M&A / post-merger integration of 2 multi-national ground transportation companies  Displayed exceptional expertise in transitioning disparate legacy payment systems to global mobile/digital payment platform UK/US/Asia. Amplified business profitability by leading global mobile first payment platform solution for the Addison Lee Global Booking system. Boosted up business efficiency by introducing an efficient multi-channel shopping experience from design to product launch.  Transferred legacy booking/payment platforms to cloud-based mobile first payments as service platform  Implemented best business development and management strategies resulted in awarded as the winner of ‘Best Use of Credit Technology’ by Institute of Credit Management (CICM).

London, United Kingdom

Responsible for programme leadership within the largest same day logistics business in UK / Europe• Appointed as Programme Manager to spearhead delivery of transformational projects and initiatives • Championed portfolio expansion for City Sprint to grow the company via a rapid acquisition strategy• Defined & re-engineered business applications to improve performance & support future growth plans• Full remit for strategic budgetary control & management for application development, budget of €60m• Full life-cycle programme management, including project planning, scope, definition & implementation• Co-ordinated global development teams in development of applications, utilising multiple technologies• Identified key business & IT risks, managing onshore & offshore teams for delivery within timescalesKey achievements and business outcomes include:• Led delivery of 20+ M&A projects, leading integration and re-alignment of complex logistics systems• Drove successful transition and integration of key operational processes, technology and employees• Achieved Team Award for “The 2014 Best Deal Maker” at prestigious Mergers & Acquisitions Awards• Leadership & management of www.onthedot.com, driving the project from concept to launch in 8mths• Launched a programme to migrate legacy booking platforms to a cloud-based global logistics platform• Successfully delivered an Office365 / Windows 7 solution, impacting 650 staff across 40+ office sites• Delivered a complete network refresh for the business, including Avaya 5.2 hosted telephony solution

Responsible for all aspects of project leadership and delivery, engaging with senior stakeholders• Leadership of the bid management phases for technology, process & transition management projects• Drove delivery for high-profile outsourcing clients across Finance, Insurance and IT Services verticals• Business-critical advisory role, offering key recommendations for bid creation, development & launch• Key point-of-contact for clients, effectively managing expectations and objectives throughout projectsKey achievements and business outcomes include:• Successfully managed the bid for T-Systems / Shell’s €1.2bn, 5-year IT Services outsourcing contract• Led successful transition of BT’s renewal for a 5-yr worldwide VISA global network services contract• Effectively realigned business and technology processes, ensuring projected growth targets were met• Key strategic consultant to Riyad Bank for outsourcing ATM infrastructure & application management

Geneva Area, Switzerland

Responsible for programme leadership & delivery, championing transition & outsourcing initiatives• Focused on driving change management, organisational restructuring & infrastructure development• Close collaboration with core team of 10 Project Managers, co0ordinating key transformation projects• Key client liaison, engaging collaboratively with stakeholders to manage expectations and objectives• End-to-end programme lifecycle management including project planning, scope, transition & delivery• Analysed business & IT risks, working with globally deployed teams to implement mitigation strategiesKey achievements and business outcomes include:• Integral role in development and delivery of a winning RFP response for a €100m+ outsourcing deal• Championed a €200m outsourcing deal to establish a new company for Intel and St Microelectronics• Established new organisational structures and managed staff re-assignments to meet business needs• Launched 4 global data centres & associated migration / consolidation of infrastructure & applications

Bachelor'S Degree, Mathematics, First

Education record