Mark Devine Email & Phone Number

15 years experience of leading and managing teams to achieve objectives at first line and senior management levels.Key Attributes• Proven track record of leading teams to achieve pre-determined objectives. • Proven track record of excellent Customer Service delivery and dedication to delivering customer satisfaction. • A strong Health and Safety, Environment and Risk Management approach. • Exceptional problem solving skills and ability to identify and implement remedial measures. • Excellent communication skills and an understanding of customer's business needs and requirements • A self-starter demonstrating an ability to lead, motivate and drive staff to achieve excellence. • Ability to develop internal and external networks in order to identify and access resources as necessary. • Focused on results but tactful when handling objections or obstacles to meeting objectives. • Ability to work to demanding schedules and delivery deadlines, operating against Key Performance Indicators • Attention to detail and ability to concentrate on more than one task at a time. • Ability to take decisions in a timely and appropriate manner and at the same time ensure others follow similar principles. • Able to demonstrate a flexible and energetic approach to work, anxious to complete projects on time and within budget and within Standard Operating Procedures. • Ability to use factual information when solving problems and apply logic when handling conflict. • Bring a sense of urgency to situations, demonstrate an active approach, be willing to get involved in order to increase the pace and achievement of goals and objectives. • Willingness to develop and stretch Customer Service Representatives working towards their professional objectives. • A logical, analytical and objective approach to problem solving. • Ability to identify and implement cost saving initiatives and opportunities to improve efficiency.

Listed skills include Sales, Sales Management, Account Management, Management, and 11 others.

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  City School Sheffield

  Gcse