Senior Account Manager
CurrentAs a Senior Account Manager my responsibilities include management of the entire customer relationship. I am tasked with developing strong customer relationships, working with resellers, and providing my customers with tools to improve business processes by leveraging our document management, managed services, multi/single function printers, and industry specific solutions. I possess a demonstrated ability to:• Manage large and diverse accounts• Negotiate complex sales by coordinating with and appropriately leveraging multiple internal resources and working with external partners• Navigate across multiple job levels (staff to C-Level) and functional areas (IT, Procurement, Facilities, Lines of Business) • Initiate, manage and close significant opportunities• Identify and close incremental value-add solutions and services in existing accounts• Develop CXO and executive relationships with top-level decision makers across all functions • Utilize strategic account planning and social selling skills to ensure the continued development of new pipeline opportunities to achieve on-going revenue and profit targets• Influence, negotiate and gain commitment at all organizational levels• Work collaboratively and effectively in a team-oriented environment
