Regional Service Engineer
CurrentAs Regional Service Engineer for the Four Corners District, I am the technical lead for the region. I assist other Field Engineers in troubleshooting and resolving more complex issues, as well as performing system optimizations, and helping mentor younger FE's to increase their knowledge level and self-confidence. I am also responsible to the leadership of the district to help increase and maintain KPI goals of the area to meet or exceed expectations. I have and continue to develop software tools to help manage workloads in the region. These tools have been exported to other regions for their use as well. Install, maintain and repair complex medical devices specific to testing blood, urine and Cerebral Spinal Fluid manufactured by Ortho-Clinical Diagnostics, including:VITROS 250/350, 950, Fusion (5,1), 3600, 4600, 5600 and ECiQ instruments;VERIDEX Cellsearch Circulating Tumor Cell detection systems;ProVue and Vision Blood Bank Automation instruments;and THERAKOS Extracorporal Photopheresis instruments. Supervise a large geographical territory, maintain a company vehicle and parts inventory.