After 17 years at Openreach, I’ve earned my stripes—and probably a few grey hairs—evolving from hands-on service engineering to orchestrating complex strategic account management. These days, you’ll find me leading the broadband brigade in the high-density East and Outer East areas of London, bringing connectivity to multi-dwelling units (MDUs) with the precision of a Swiss watchmaker and the determination of a terrier chasing a postman.My role? Equal parts problem-solver, plate-spinner, and diplomatic tightrope walker. I specialize in non-portfolio delivery, ensuring every project runs like clockwork (or at least doesn’t explode). Program execution and stakeholder engagement are my bread and butter—though a good spreadsheet is my secret sauce.Expanding network access isn’t just a job; it’s a team sport. I’m proud to work alongside some of the best minds in the industry, proving daily that collaboration beats caffeine as a productivity hack (but only just). Together, we’re transforming London’s connectivity landscape—one fibre connection at a time, and always with a sense of humor intact.