Mark Gray Email & Phone Number

Carlisle, Pennsylvania

Harrisburg, Pennsylvania Area

Set strategic goals and managed program relationship of Returns for Apple accountResponsible for forecasting and meeting financial goals for business segmentIncreased service levels in all aspects of Returns to exceed customer expectationsImproved relationship with customer by providing consistent open communication and meeting or exceeding customer expectations on a daily basis

Breinigsville, Pa 18031

Manage daily operations of Home Depot Rapid Deployment Center

Allentown, Pennsylvania Area

Managed daily outbound operations across four shiftsManaged operations P&L Increased service to stores while decreasing hours used at DC by 15% year over yearManaged $45 million in inventory

Hanover Park, Il

Managed daily operations for receiving, put away and returnsIncreased on-time receipts from 86% to 92%

Kenosha, Wi

Managed daily second shift operations of 350 people from Inbound through Outbound