Mark Henderson Email & Phone Number

Arkansas, United States

An Arkansas based telecommunications company providing advanced internet, phone, video and cloud services..Exclusively working with large enterprise accounts my primary role is a hunter. I continually prospect for and nurture relationships with C-suite contacts within my assigned territory to win new logo clients. Additionally, I work to uncover new opportunities within an existing book of clients and generate new revenue through finding gaps and offering services that solve uncovered pain points.Maintain a healthy sales funnel and leverage Salesforce CRM to develop 30/60/90 day forecasts and report sales activity with direct management and present to internal C-level leadership.Effectively uncover and attend territory networking events.Consistently exceed monthly, quarterly, and yearly sales goals. Given “Exceeds Expectations” rating in employee annual review.

Little Rock, Arkansas Area

A boutique digital advertising agency, VR Pros / MPOA Digital helped clients plan and execute paid social media, PPC and SEO advertising strategies across Central Arkansas. In this start-up company, my primary role was to develop and nurture new business in a horizontal market segment. Generally focused on SMB in medical, retail, bar & restaurant, automotive, ecommerce, and agricultural verticals.With laser focused prospecting, networking, and developing business relationships the company was able to uncover new business and sustain growth to reach over six figures of gross revenue in the first year. Through reinvesting and continued development in the company, we continued to successfully scale the company year over year until late 2021 and the decision was made to wind down operations.

Little Rock, Arkansas Area

A boutique digital advertising agency, MPOA Digital helped clients plan and execute paid social media, PPC and SEO advertising strategies across Central Arkansas. In this start-up company, my primary role was to develop and nurture new business in a horizontal market segment. Generally focused on SMB in medical, retail, bar & restaurant, automotive, ecommerce, and agricultural verticals.With laser focused prospecting, networking, and developing business relationships the company was able to uncover new business and sustain growth to reach over six figures of gross revenue in the first year. Through reinvesting and continued development in the company, we continued to successfully scale the company year over year until late 2021 and the decision was made to wind down operations.

Central Arkansas

My role as a Business Account Executive involved presenting the latest in wireless technology and other wireless communication devices to business owners and executives. I also led negotiations with business owners and C-Suite Executives.In this position, I was able to expand revenue from existing customers through understanding their business needs and use digital-based solutions that solved their problems & helped clients achieve their business goals.This role was a "Hunter position", that included cold calling on potential clients to set meetings with stakeholders and convert clients from competitors while reducing churn in my existing client base.I met and exceeded all of the revenue generating KPI's year over year, consistently meeting company goals in each category.

As Associate Director, I was responsible for coaching and training teams of 10 - 12 supervisors and over 100 call center representatives under my supervision at any one time.My duties included providing feedback and weekly reviews as well monthly performance appraisals so we could improve where needed. I led by example with strong leadership skills which helped build team spirit throughout my department.I was responsible for coaching my supervisor team, weekly one-on-one meetings with supervisors and driving customer satisfaction through call resolution. Additionally, my team completed full account reviews to identify additional sales opportunities within the company's offerings.I set and exceed team goals to coincide with business objectives. Monthly and quarterly performance reviews were held in which my progress was reviewed by local and regional leadership.This allowed for continuous improvement on both individual performances as well as overall departmental performance.

Public Relations, Advertising, And Applied Communication

Activities and Societies: Sigma Phi Epsilon / Member

Business Administration

High School Diploma

Education record