Mark Herrmann Email & Phone Number

Columbia, South Carolina Area

Columbia, South Carolina Area

Developed front and back end insurance platforms using Duck Creek and other applications● Maintained and created policy mapping using XML/XSLT● Updated front end portal pages using client created content management application● Created solution using active directory local authorization to reduce PowerBI client login time● Researched data modeling for planning out future client database possibilities SQL views

Columbia, Sc

Managed multiple accounts for hospitals across the United States ensuring that reports are accurate and delivered on a timely basis● Diagnosed sets of data given by clients to implement the most efficient SQL tables● Created a company wide weekly cash summary automatically generated by ASP.NET● Eliminated user input when preparing cash reports by creating client specific SQL views● Increased productivity for generating client reports by transitioning from Access queries to SQL views

Columbia, Sc

Assisted with a multitude of projects in an environment with rapidly changing priorities● Developing a test planner to keep up with the products that are in the testing phase● Review and give suggestions for web based products that are currently in development.● Technical writing user manuals for products that are about to be deployed.

Columbia, Sc

Ensured the live stream of classes as well as assisted faculty and staff with any IT related problems.● Maintained over 15 separate computer images keeping them up to date and secure● Troubleshot video streaming errors requiring quick decision making to reduce class downtime● Helping the staff taught me to convey technical problems in a way that is easy to understand