Mark Hobbs Email and Phone Number
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A recognised leader in project delivery and customer success, focused on fostering trusted relationships, crisis management, and who will take ownership to deliver strategic projects with utmost care.Managed across the globe in complex environments using proven techniques and within start-up or mature organisationsProficient in strategic planning, process change or creation, excellent leadership skills and finds real satisfaction in development of others.P&L Ownership and Revenue increases a specialityCertified APM PMQ and AgilePM Practitioner.Sold $12m managed services deal in South AfricaSold £1m pure delivery project to large UK TelcoDelivered a project that gained over 1m commercial users in less than 6 monthsDelivered mobile banking upgrades to large European organisation for use across Africa - Revenue multi$BnLeadership of personnel from 5 to 50 in the areas of Software Architecture, Custom Engineering, Support, Project Delivery - all widely dispersed across the globe. Well versed in Waterfall and Agile methodologies and, more importantly, knows when to use which (or hybrid).Competencies:- Revenue Improvements- Project Management- Stakeholder Management- Team Assembly- P&L Ownership- Innovative Leadership- Business Case Creation- Global Experience - Mentoring & Incentivising- Contract Negotiation - Process Formation
Outsystems
View- Website:
- outsystems.com
- Employees:
- 1465
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Principal, Customer SuccessOutsystems Oct 2020 - PresentUnited Kingdom
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Listening Volunteer, Leader And MentorSamaritans Mar 2021 - PresentBracknell, England, United KingdomI am a listening volunteer at Samaritans as well as a leader, trainer and mentor. Samaritans is a non-profit organisation that helps those in need of a listening ear during times of crisis -
Founder/OwnerLemur Projects Ltd Aug 2015 - Aug 2023BerkshireProject delivery, process improvement, coaching and mentorship within the technology industries. Finished contracts for FutureOn and Comviva -
Senior Project DirectorKisio Nov 2018 - Aug 2020London, ParisResponsible for Kisio Digital International projects - MaaS sector application creation and delivery -
Senior Project DirectorMaverick Advertising And Design May 2018 - Oct 2018London, United KingdomLed a large team and program of digital transformation for a DHL – 200 countriesMulti$m with creative design, development, and using Oracle HCM as the ‘back-end’ -
Vp - Global Support And Delivery Itson IncItson, Inc. Aug 2015 - Jan 2018United StatesManaged the Global Delivery and Support department for ItsOn Inc.Team of 15+ Global reach with Projects based in USA, Mexico, Caribbean, South Africa and Saudi Arabia. -
Avp - Global Delivery And Program ManagementMahindra Comviva Apr 2014 - Aug 2015UkReported to the CEO and managed the global deployment teams delivering software solutions to Multi-National Telecoms and Mobile Banking OperatorsTeam size was approximately 30 Project ManagersDeployments were mainly in emerging markets (India Africa, SE Asia, South America)Responsible for approximately 40% of Company revenue delivery by quarter. -
Vice President, Global ServicesCloudmark Jan 2012 - Mar 2014London, United KingdomReporting to the CEO, I was recruited specifically to improve the delivery processes and deal structures whilst moving to profitability and increased revenues.In the first year I took charge of a large multi-site deployment across Asia (Airtel), recruited some top talent across the globe and created revenue reporting. Target margin per deployment was 30% (gross). -
Senior Director Professional ServicesCloudmark Aug 2011 - Jan 2012Emea
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Senior Director, Professional ServicesBytemobile Sep 2007 - Jul 2011Bytemobile had some 120+ customers that included Vodafone, Sprint and T-MobileWhen I began in 2007 the services team consisted of 5 Engineers. When I left it numbered close to 35 (of differing disciplines and across multiple countries) using various management tools (Openair, Basecamp) to create a reliable P&LRevenue growth from $2.5m in 2007 to around $8m in 2011 -
Vice-President, Global ServicesVolantis Systems Aug 2006 - Aug 2007On joining Volantis, the brief was relatively simple, to turn around an ailing Professional Services divisionWithin 4 months of joining I also had Customer Support, Device Team and a newly created Custom Development unit as part of my remitI started with 19 employees and within 4 months I was at 50. My tenure at Volantis was successful with a 30% growth in revenues -
Director, Professional ServicesOpenwave Nov 2004 - Jul 2006Managed all aspects of the important Vodafone services account for OpenwaveReporting into VP PS Global, the services account was worth circa $20m annually. Small team of Project Managers were in my team and customer satisfaction improved by 25% in my tenure -
Director, Customer SolutionsAction Engine Aug 2003 - Oct 2004 -
Ps Director EmeaWireless Knowledge 2001 - 2002 -
Solutions DirectorUnisys 2000 - 2001Delivered Unisys Projects along with running all services business with Cisco -
Business Development ManagerNetworks Plus Ltd 1996 - 2000Network consultancy - many blue-chip clients!
Mark Hobbs Skills
Frequently Asked Questions about Mark Hobbs
What company does Mark Hobbs work for?
Mark Hobbs works for Outsystems
What is Mark Hobbs's role at the current company?
Mark Hobbs's current role is Customer Success Principal, Professional Services Head and Senior Project Director - Agile and Prince2. Volunteer trying to help those in crisis..
What is Mark Hobbs's email address?
Mark Hobbs's email address is ma****@****ems.com
What is Mark Hobbs's direct phone number?
Mark Hobbs's direct phone number is +4475153*****
What are some of Mark Hobbs's interests?
Mark Hobbs has interest in Psychology, Football, Body Language, Cars, Gizmos And New Technologies, Cycling, Reading, Family Life And How Much It Costs.
What skills is Mark Hobbs known for?
Mark Hobbs has skills like Professional Services, Management, Telecommunications, Mobile Devices, Networking, Program Management, Integration, Start Ups, Cloud Computing, Sales, Saas, Crm.
Who are Mark Hobbs's colleagues?
Mark Hobbs's colleagues are Nathan Lachaine-Assante, Fatimah Al Ismael, Salman Akhtar, Nam Huỳnh Nguyễn Phương, Krishna Khadka, Nur A’aisah Abdul Rahman, David Farinha.
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Mark Hobbs
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