Responsible for all commercial, compliance and operational functions as well as the brand development through community and stakeholder engagement to successfully launch the company. This extends to financial modelling, property development including site acquisition & feasibility assessment, market engagement and specific accommodation requirements and design development for SDA participants / clients.

Working across a range of businesses and industry sectors to support and advise organisations on strategy, organisational structure, business planning development establishing value propositions, sales and operational functions and go-to-market development. With clients spanning property development, disability and retail sectors.

• Leadership of the Australian entity including, company set-up, organizational design overseeing the implementation of both KPI and financial forecasting frameworks• Creating and delivering digital platform data analysis and reporting including customer insights • Recruitment, management and staffing capabilities development of the regional team responsible for implementing the global launch strategies and establishing all business functions within the region• Developing, motivating and leading the diverse workforce across multiple locations• Development and execution of the regional launch planning and communication strategies inclusive of both B2B and B2C customers• Establishing and managing all strategic partnerships and managing all key stakeholder relationships including industry, government, retail and agencies

• Manage and develop a team of up to 20 staff and overseeing all HR functions including recruitment, onboarding, establishing and reviewing all policy, performance development, performance management and competency development• Build and execute the overall strategic plan inclusive of change management processes, organisational development and integration planning• Responsible for overall business development functions and key external partnerships

• Defining all all employee KPI’s, remuneration & benefits modelling, quarterly & annual budgets by product category and territory• Drive strategic direction of the South Pacific business as a key member of the global executive management team• Complete P&L & Balance Sheet responsibility for the region to achieve EBITDA and revenue growth• Effectively manage all distributor relationships within AUS, NZ and Indonesia to profitably grow the business

• Define all procedures and all OH&S compliance policies, reviewing all process across sales, marketing, finance and operations functions • Manage internal supply chain direct with vendors across all product categories (sunwear, apparel, snow and MX goggles)• Assist with global PMI creation and launch strategy• Ensure corporate governance of South Pacific business operation• Build global merchandising strategy both retail and consumer focused• Define the strategic GOTM for the global launch of the NIKE SB sunwear & NIKE snow goggles licensed product

• Direct management of up to 13 Sales Representatives both in-house and agent based (including domestic, New Zealand and South Pacific territories) • Budgeting, forecasting and ultimate responsibility for delivering growth of profitable revenue • Leading, coaching, recruiting and motivating the regional sales force • Direct key account management of chain retail accounts across AUS and NZ• Global implementation of self-developed sales reporting and management tools to effectively manage and motivate the sales force as well as achieve growth from key accounts• Direct recruitment, training and leadership of in-house sales representative transition• Identification and generation of new international and national business and ongoing management of these relationships • Leadership of key international accounts and implementation of strategic account management plans • Introduction and management of sales incentive program to recognise and reward top performing sales staff as well as develop underachievers

• Retention and contract extension of existing clients (both term and service breadth) • Managing key ‘C level’ business relationships (including BHP, E&Y as well as TAFE and Secondary School institutions) • Managing on-site staff across multiple service contracts • Delivering on the KPI’s of service level agreements and revenue budgets • Project management, delivery and presentation of cost analysis, solution designs and Service Level Agreement to senior clients • Retention of number 1 (revenue based) national client and subsequent contract extension

• Identify, define and document business needs and objectives, current operational procedures, problems, input and output requirements for clients spanning the corporate, government and education sectors• Determine financial impact of current redundant processes and present business case for operational efficiencies for clients• Inaugural member - Fuji Xerox Graduate Program 2002 • Recruitment planning and selection for Graduate Program 2003 and 2004 as well as implementing mentoring program • Facilitation and development of inaugural ‘Benchmarking Exchange’ with Fuji Xerox China • Identification of data and intelligence on Japanese based international services contacts presenting internally to key senior level stakeholders