Mark Hurd Email and Phone Number

Dedicated and highly motivated law enforcement professional with 11 years of extensive cross-functional expertise in developing strategic systems, processes, procedures, and protocols. Adept at leading teams, enforcing the law, and implementing community safety initiatives. Recognized for going beyond the call of duty and fostering community trust.______________________________________________________________________________________________________________CITY OF LUBBOCK- UNIFORMED ROAD PATROL | LUBBOCK, TX | FEBRUARY 2013 TO OCTOBER 2024Police Officer • Developed and managed organizational systems for case records, reports, logs, and agendas.• Executed operational processes and protocols for handling criminal and non-criminal violations, increasing efficiency by 20%.• Apprehended offenders; conducted interviews and interrogations, leading to a 87% conviction rate.• Conducted complex investigations in major crimes, identity fraud, serious injuries, and fatal traffic accidents.• Ensured the accuracy and integrity of collected information to identify optimal investigation courses.• Validated and preserved evidence for court admissibility; testified under oath, achieving a 100% accuracy record.• Trained new graduates on field procedures, enhancing public trust and departmental professionalism.• Engaged with community leaders to identify crime patterns, red flags, and implement reduction strategies, reducing local crime rates by 8%.______________________________________________________________________________________________________________• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, OneNote)• Competent in using Central Square Reporting Software, Microsoft SharePoint, Microsoft Teams, Skype for Business, Google Drive, WebEx• Collaborated with divisional departments to ensure staff resources support dynamic needs and special events.• Supervised security officers and contract security personnel during special events, maintaining high levels of safety and order.