Mark Lambert Email & Phone Number

Colorado Springs, Co, Us

Florida, United States

United States

Colorado Springs, Colorado, United States

As the service manager manager the service department team and handles customer service interactions, reports, and repairs. I ensure excellent customer service, maintains strong relationships with customers and third-party vendors and ensures repeat customers.

Colorado Springs, Colorado, United States

• As the director of finance, I was responsible for overseeing the financial operations and financial planning of the company. assessing financial markets, identifying solutions to financial issues, and preparing reports. Executed a change of Banking institutions. Coordinated and executed the financial assistance offer from the Small Business Administration’s loan process for over $250,000 dollars and received full forgiveness of the loan during COVID

Colorado Springs, Colorado, United States

MAJOR CONTRIBUTIONS - As a direct result of my efforts my employer is currently realizing a 28% increase in rebate claims using the Vistex Chargeback process.SD PricngVistex Chargebacks (Rebates)Vistex Sales Incentives (Commissions)Vistex Customer Volume Rebates• SAP ECC 5.0• Full SAP Implementation January 2007.• SAP ECC 6.0 • Technical Upgrade to 6.0 May 2010.• Developed a VB application for Summit’s change management system.• Project Manager for the entire redesign of Summit’s Rebate Process. The business realized an additional 6 figure increase.• Trained four different business locations on all SD functionality prior to go-live.• Responsible for developing a Sales Matrix Pricing Model currently used to improve overall gross margin on sales.• Project Manager and designer of the New Lot Direct Order design used to enhance the user and employer’s customer experience. Project included Pricing Procedure modifications, Copy Control, MM modifications and Finance considerations.• Leveraging core SAP methodology in Pricing with condition records.• Primary Lead in all testing relevant to Pricing and Vistex.• Co-developed all current Pricing Procedures for SD, MM and Vistex.• Created training documentation, work instructions and conducted all training for Pricing and Vistex products.• Created a Pricing Procedure for Deliveries to leverage credit card and cash processing.• Project Manager for the migration of the Vistex product from Support Pack 4 to the latest Support Pack 9 introduced in March 2009.• Configured Vistex new agreement type which leverages Foundation Data Pricing.• Project Manager for the current design of Vistex Chargeback Rebate Processing & Sales Incentives commission.• Enhanced Vistex reporting tools with regard to Chargeback and Sales Incentives aging.

Sales Management , Business Development• Spurred significant growth in a small sales territory from 1.4 million in sales to 4.8 million.• Wrote and implemented Electrical wholesale marketing plans and strategies to increase market share.• Mentored individuals new to the business who later received promotions to Operations Management and Service Center Leadership.• Awarded Most Gross Profit percent increase by a Service Center in 2005.• Introduced barcode technology to the warehouse management process that was later adopted in all Service Centers.• PLC Specialist for Warren Electric. Warren Electric Was purchased by Summit Electric in December of 2002.• Spurred significant growth in the Dallas Fort Worth Sales area. I Increased Allen Bradley Sales by 33% in 6 months.• I was responsible for all automation sales in the Dallas Fort Worth area, Onsite PLC programming assistance and interfacing with all other Allen Bradley hardware and software.

Responsible for all Automation sales in the Dallas, Fort Worth Sales District and surrounding areas within 100 miles.Directly responsible for increasing the Sales in the above mentioned area by 36%.Provided onsite programming and development assistance to all customers utilizing the Ge- Fanuc product suite, which include HMI software and Programable Logic Controlers.