Vice President-General Manager, Interstate Van Lines, Inc.
CurrentResponsible for the van line division and business units in Operations/ Customer Care/Military Compliance and Network Services and Business Development. Responsibilities include revenue growth generation, training and quality initiatives and improving operations margins and efficiency.Increasing administrative productivity, refining processes to meet customer expectations,development of service provider relationships for OA/DA/Hauling and working with IT for system analysis and improvements, all of which ultimately leads to improved net profit margins.