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Irving, Tx

Irving, Tx

- Research solutions for vulnerability scanning results.-Wrote C# utility to disable/enable Citrix Netscaler LB servers during deployments.

-Performed subnet migration of 20+ printers hanging off Windows Server 2003 Print Server.-Add and configure HP Multi-functional Printers for HP Digital Sending Software.-Gather and document ip and port configuration for nearly 2,000 websites.-Utilized IIS specific vbs scripts to gather information in very efficient and time saving manner.-Configure 200 Server entries, 2,000 Services entries and 500+ Load Balancing Virtual Server entries in Citrix Netscaler 9.1.-Migrate Coyote Equalizer Load Balance Clusters to Citrix Netscaler 9.1 Load Balance Virtual Servers.-Perform subnet migration of 200+ servers in a multi-VLAN development environment

Irving,Texas

-Provide 4th tier support for various application installation processes and for specific OS platform functionality.-Test and verify various applications compatibility with OS platform integrity.-Perform bandwidth analysis of platform + application during various phases.-Managed and maintained Citrix Metaframe server farm at HQ and 10+ remote (20-25 servers) offices.-Develop peer-reviewed installation documentation that would then be utilized by customer as standardized installation procedures for their remote offices.-Maintain an up-to-date test environment for the creation of installation documentation and 4th teir troubleshooting.-Customize installations and configuration settings via third party application (Wise Install and Novell Application Launcher).-Monitor system health and respond to enterprise wide event alerts. Document actions taken while responding to event alerts. Minor troubleshooting within predefined parameters. Required to adhere to strict change management procedures for documenting each and every accurate or erroneous event alert.

Dallas,Texas

-Installation, administration, maintenance and troubleshooting of Novell 3.12/4.10/4.11, NT 4, Citrix Winframe 1.7.-Assisted in development of company webpage.-Configured Cisco PIX firewall.-Maintained IIS server, Novell Servers, Citrix Winframe Servers.-Managed multiple CC:Mail Post Offices.-Provided secondary support of Wide Area Network.-Provided PC Consulting services to small businesses seeking a PC/Networking solution.-Provided 2nd teir support for 300-user environment.-Installed, configured and troubleshot Lantronic printservers.

Dallas,Texas

-Monitored, reported and supported Wide-Area Network for 250 remote offices.-Troubleshoot Unix based printing problems.-Managed the conversion of 250 offices to Frame Relay in a 6 month period.-Responsible for LAN equipment/software inventory at main office.-Troubleshot WYSE dumb-terminal connectivity.

Master, Library And Information Science

B.A, English Literature