Mark Mancini Email & Phone Number

Cleveland, Ohio, United States

• Serve the company’s top 30 clients on preproduction bids, decoration consult, coordinating production timelines, and any unique customer needs
• Work with vendor network to provide customer solutions
• Am the go-to contact for decoration contract clients
• Facilitate recurring client account reviews to ensure satisfaction and retention

Cleveland/Akron, Ohio Area

• Provide the best customer experience and explore opportunities for growth within current accounts

Lakewood, Ohio

• Qualify and scrub all order information to ensure order accuracy goals are met
• Define standard operating processes, with focus on productivity gains
• Support sales reps by acting as a resource on production-related projects and queries

Cleveland, Ohio

• Assist clients with the strategic distribution of content through press releases
• Increase sales by offering solutions to clients to strengthen communication to targeted audiences and improve ROI
• Generate leads, vet membership applications and assist with various tasks in maintaining PR Newswire accounts

Cincinnati, Ohio

• Gained exposure to a variety of P&G programs and promotion types, and helped finalize over 140 programs for the P&G Account Team.
• Assisted with the creation of approximately 160 coupon offers, entering specifications into the P&G coupon database.
• Presented recommendations to the innovation team regarding the sharing of digital promotions throughout the company.

Cleveland, Ohio

• Deliver party rental packages, assist in distribution and collection of products.
• Gained invaluable customer service experience through interactions with clientele.