Mark M. is a Writer at Left Coast Right Watch. Colleagues describe him as "It was a pleasure to work with Mark as a fellow Support colleague at Clockwise. Their writing skill and empathy shone through in each customer interaction. I also appreciated Mark's assistance with leveling up our Help Center articles, and fine-tuning macros in Zendesk. Anyone would be lucky to have Mark as their colleague!" and "Mark is a great listener who is eager to learn and really deepen his knowledge as a support professional. He is empathetic to the needs of his customers and looks to find creative ways to solve their problem. He such a social person, very understanding and always brings humor to the team!"