Mark Miyamoto Email and Phone Number

Primary support and personally responsible for all users in 3 school systems. Responsible for all high level computer equipment including servers, routers, firewalls, and network printers. Responsible for low level equipment, including local PCs, laptops, printers, scanners, and peripherals. Configured and deployed new machines. Responsible for hardware upgrades and repairs, strong experience w/ DELL hardware. OS responsibilities include installation and support of… Show more Primary support and personally responsible for all users in 3 school systems. Responsible for all high level computer equipment including servers, routers, firewalls, and network printers. Responsible for low level equipment, including local PCs, laptops, printers, scanners, and peripherals. Configured and deployed new machines. Responsible for hardware upgrades and repairs, strong experience w/ DELL hardware. OS responsibilities include installation and support of Windows XP/7 and Windows Server 2003. Configuration and troubleshooting of MS Office 2000/XP/2003/2007 including outlook configuration.Responsible for Sonicwall CDP Backup devices. Show less

Primary support and personally responsible for over 80 onsite end users with desktops and over 40 remote sales reps with laptops.Assist users with troubleshooting operational issues concerning the use of PC hardware and software. Responsible for imaging, configuring, and deploying new machines.Responsible for hardware upgrades and repairs, strong experience w/ DELL hardware.OS responsibilities include installation and support of Windows 9x/2000/XP. Software responsibilities… Show more Primary support and personally responsible for over 80 onsite end users with desktops and over 40 remote sales reps with laptops.Assist users with troubleshooting operational issues concerning the use of PC hardware and software. Responsible for imaging, configuring, and deploying new machines.Responsible for hardware upgrades and repairs, strong experience w/ DELL hardware.OS responsibilities include installation and support of Windows 9x/2000/XP. Software responsibilities include configuration and troubleshooting of Lotus Notes Client 7.0.1, and MS Office 97/2000/2003.Responsible for Veritas Tape Backup.Resolve network printing problems.Assist corporate IT LAN personnel as needed for installs, maintenance, Upgrades, with routers and switches. Show less

Provided in store technical support to Best Buy customers.Performed hardware and software PC repair and upgrades.Strong experience with Virus and Spyware elimination and prevention.Experience dealing with people as concerning technical issues.Knowledge of many different types of computers, desktops/laptops.Customer service on various electronic devices.