Mark Pham Email & Phone Number

Seattle, WA, US

Seattle, WA, US

Own commercial terms for Ground Handling, Deicing and Equipment at all Amazon gateways.

Seattle, WA, US

• Realigned the sourcing strategy from distributors to integrators, resulting in $12.5M of savings, improved delivery performance, and a 50% reduction in lead time.
• Partnered with seven third-party suppliers to drive operational efficiencies in North America and support new packaging campaigns. Launched first mailers Alexa shopping program.
• Liaised with the Social Responsibility team on behalf of packaging to ensure 10% of annual spend was awarded to DEI suppliers.
• Lead the Eco-Vadis initiative for packaging to ensure suppliers were invited and met Amazon's requirement of 60 points.
• Lead Quarterly Business Reviews, Pre-Peak Workshops, and weekly supplier meetings.
• Managed contract terms (MSA, NDA, WO) such as pricing levers, SLA, termination clause.

Seattle, WA, US

• Developed a long-term strategy with suppliers to convert non-recyclable packaging to 100% recyclable packaging within 18 months.
• Qualified new suppliers after ten years of being single-sourced and achieved 10% annual savings.
• Executed new cost structures such as rental and lease to yield 10-25% savings for equipment.
• Created a Preventive Maintenance/SLA for equipment to yield 15% savings and shorten downtime.
• Implemented a tape and label dispenser program, reducing dispensers in the maintenance area by 80%.

Seattle, WA, US

• Implemented the change from corrugate to plastic gaylord across NA for an annual savings of $2M
• Standardized void fill sizes across all suppliers to reduce complexity
• Created regional contracts to gain leverage for pallets category
• Strategically realigned dunnage portfolio for an annual savings of $750K
• Managed dunnage category, valued at $61M in spend
• Developed and implemented Supplier Scorecard to measure and improve suppliers performance

St. Louis, MO, US

Managed the entire NPD life cycle and milestones, including analyzing complex data to create user-friendly project plans, timelines and action plans. Directed teams regionally and globally on how to initiate setup of the global supply chain. Ensured the Perfect Execution guidelines are met at new product launched.

St. Louis, MO, US

Developed, implemented, and maintained a commodity strategy that supported a demand-driven global supply chain. Maintained a high focus on quality and costs through great understanding of market conditions.

St. Louis, MO, US

• Key member in developing/implementing Inventory Optimization
• Developed/implementing the D part management which have reduced $500K+ of inventory
• Key member in developing/implementing the Piece Part Forecast Accuracy to better understand material shortage or excess

St. Louis, MO, US

• Managed a variety of different commodities
• Supported commodity mangers with gathering information to conduct Reverse Auctions
• Team leader for the “Bubble Effect” which is estimated to save about $500,000 in inventory
• Improved a $5 million safety stock program for a key supplier to ensure better material availability
• Created global training documents to support world areas
• Analyzed inventory to determine excess inventory

Minneapolis, MN, US

• Conducted field research at Target stores to understand how current resources are being utilized
• Partnered with team members from different function to develop a process of eSupport, resulting in the ability to consolidate 100+ archives
• Contributed research and provided recommendations towards mySupport project to increase team members productivity by an estimate of 20%

Minneapolis, MN, US

• Analyzed and communicated store performance (sales, service level and applications) to team
• Boosted RedCard’s applicants by 150% through motivation and incentives
• Conducted interviews to bring in perspective team members
• Performed Leader on Duty role for 200+ team members

Master Of Science (M.S.), Management Of Technology

Bs, Economics

Ba, Business Management And Leadership