Mark Scott Email & Phone Number

Chicago, Illinois, United States

Detail orientated Information Technology Supervisor with a passion for customer service.Utilizes people management skills to lead, engage, and mentor local Service Desk staff in Chicago, Long Beach CA, Tyson’s VA, and Chennai India.The Intelsat ExperienceFor over half a century we have been pioneering the design, delivery, optimization, innovation, and maintenance of networks, all with the goal of — ubiquitous simplicity for our customers.Intelsat and Gogo… Show more Detail orientated Information Technology Supervisor with a passion for customer service.Utilizes people management skills to lead, engage, and mentor local Service Desk staff in Chicago, Long Beach CA, Tyson’s VA, and Chennai India.The Intelsat ExperienceFor over half a century we have been pioneering the design, delivery, optimization, innovation, and maintenance of networks, all with the goal of — ubiquitous simplicity for our customers.Intelsat and Gogo Commercial Aviation: Reaching New Heights, TogetherImagine the possibilities of what can be delivered, and how many more passengers we can connect, by bringing together the collective capabilities of Intelsat and Gogo Commercial Aviation. Show less

Chicago Il

Gogo’s worldwide inflight Wi-Fi services have made internet and video entertainment a regular part of flying. We are a diverse group of technologists, marketers, strategists, and any other function you can think of - all working together in extraordinary harmony.We connect the aviation industry and its travelers with innovative technology and applications, and we do it all in a high-energy environment that welcomes the next challenge.Service Desk - Team LeadPosition… Show more Gogo’s worldwide inflight Wi-Fi services have made internet and video entertainment a regular part of flying. We are a diverse group of technologists, marketers, strategists, and any other function you can think of - all working together in extraordinary harmony.We connect the aviation industry and its travelers with innovative technology and applications, and we do it all in a high-energy environment that welcomes the next challenge.Service Desk - Team LeadPosition Description:The Information Systems Lead provides technical leadership to the Corporate Service Desk / End User Services (EUS) teams and is responsible for support of Corporate systems across all Gogo functions. The Lead will use business and technical knowledge to provide solutions that meet & exceed customer expectations. Show less

Oak Brook And Chicago Il

Senior lead for Grant Thornton’s National IT Support Center. Provides prompt and professional IT support services, in a Microsoft Server 2008/2012 Windows 7/8 environment to local and remote customers by troubleshooting, analyzing, and diagnosing enterprise application functional and technical incidents and engaging appropriate technical resources to resolve them.