Mark Shaffer Email & Phone Number

Orlando, Florida Area

¨ Conducted thorough analysis of each former Colonial Bank property, and provided expense reporting documentation to FDIC detailing costs incurred on assets associated with Loss Share Agreement.¨ Calculated 1099-A reporting data, and was point of contact for clients with 1099-A concerns.¨ Was lead individual responsible for accurate and timely review and approval of invoices to pay expenses necessary to maintain and protect bank-owned commercial and residential… Show more ¨ Conducted thorough analysis of each former Colonial Bank property, and provided expense reporting documentation to FDIC detailing costs incurred on assets associated with Loss Share Agreement.¨ Calculated 1099-A reporting data, and was point of contact for clients with 1099-A concerns.¨ Was lead individual responsible for accurate and timely review and approval of invoices to pay expenses necessary to maintain and protect bank-owned commercial and residential properties acquired via foreclosure (20+ state area).¨ Ensured company resources were used responsibly and that bank maintained good reputation with outside vendors. Paid the right amount, to right vendor, in a timely manner. Liaison between OREO officers, vendors and AP department. Handled special emergency payment requests. Show less

Orlando, Florida Area

¨ Managed commercial and residential construction loan administration activities for a large multistate region of bank¨ Co-supervised & developed staff of 15-20 employees; ensured optimum productivity & teamwork¨ Successfully consolidated 9 regional administration departments into one central location¨ Joined efforts with loan officers and Sr. management to ensure maximum customer service and satisfaction while protecting the bank’s interests¨ Analyzed status of… Show more ¨ Managed commercial and residential construction loan administration activities for a large multistate region of bank¨ Co-supervised & developed staff of 15-20 employees; ensured optimum productivity & teamwork¨ Successfully consolidated 9 regional administration departments into one central location¨ Joined efforts with loan officers and Sr. management to ensure maximum customer service and satisfaction while protecting the bank’s interests¨ Analyzed status of loans; made recommendations and reallocations if necessary; ensured each credit remained within approved terms and bank policy¨ Developed policies, procedures and guidelines to ensure smooth workflow, in addition to protecting best interests of bank¨ Researched and reported on residential & commercial market trends for bank’s geographic footprint Show less

Orlando, Florida

¨ Managed workflow and day to day operations of Construction Department and its employees¨ Supervised & developed staff of 4 other employees; ensured optimum productivity & teamwork¨ Collected over $350,000 annually in late and extension fees for 5 consecutive years¨ Liaison between internal departments, borrowers, builders and vendors¨ Established, maintained and modified construction loan guidelines as needed¨ Coordinated activities from pre-closing (including contract… Show more ¨ Managed workflow and day to day operations of Construction Department and its employees¨ Supervised & developed staff of 4 other employees; ensured optimum productivity & teamwork¨ Collected over $350,000 annually in late and extension fees for 5 consecutive years¨ Liaison between internal departments, borrowers, builders and vendors¨ Established, maintained and modified construction loan guidelines as needed¨ Coordinated activities from pre-closing (including contract review) to completion of project¨ Approved (or rejected) contractors used by borrowers to construct their homes¨ Monitored and followed up on past due accounts¨ Trained and educated loan officers, bank employees, customers, builders and mortgage brokers Show less

Orlando, Florida

¨ Oversaw workflow and day to day operations of Construction Department and its employees¨ Acted as liaison between internal departments, borrowers, builders and vendors¨ Administered loans from pre-closing to Certificate of Occupancy and beyond

Orlando, Florida Area

¨ Reviewed and approved (or rejected) contractors used by borrowers to construct their homes¨ Liaison between brokers, borrowers, builders, Irwin Mortgage and title companies in dealing with loan related issues and the coordination of loan disbursement activities¨ Performed underwriting and pre-closing activities including review of contracts, calculation of draw schedule figures and amounts to be disbursed and brought to closing

Held various positions over a 10-year period:AVP/Regional Construction Loan Coordinator - Barnett Mortgage Company – Central Florida Region¨ Reviewed and approved (or rejected) contractors used by borrowers to construct their homes¨ Oversaw maintenance of regional builder files and acceptable builder list¨ Performed underwriting and pre-closing activities including review of contracts, calculation of draw schedule figures and amounts to be disbursed and brought to… Show more Held various positions over a 10-year period:AVP/Regional Construction Loan Coordinator - Barnett Mortgage Company – Central Florida Region¨ Reviewed and approved (or rejected) contractors used by borrowers to construct their homes¨ Oversaw maintenance of regional builder files and acceptable builder list¨ Performed underwriting and pre-closing activities including review of contracts, calculation of draw schedule figures and amounts to be disbursed and brought to closing¨ Trained and educated loan officers, bank employees, customers and buildersAVP/Construction Loan Admin Supervisor - Barnett Bank – Palm Beach Credit Service Center¨ Managed entire administration process of commercial and residential construction loans for a 5 Barnett-affiliate region; supervised, developed and motivated staff of six other employees¨ Promoted morale and self esteem to ensure optimum productivity and teamwork¨ Ensured that work was performed timely and within the terms of each credit¨ Analyzed budgets, recommended and approved changes when necessary¨ Administered commercial and residential construction loan disbursements and loan payments¨ Assured loans remained in compliance with lien laws, as well as bank policies and procedures¨ Monitored and reported on sales and lease activity of properties securing commercial loans¨ Involved heavy loan officer, builder, vendor and customer contactLoan Workout Officer - Barnett Banks, Inc. – Special Assets Department¨ Managed $25-35,000,000 portfolio of delinquent residential mortgage loans for entire region¨ Monitored accounts from 60 days past due through bank’s acquisition and sale of property¨ Performed loan workouts and guided problem loans through litigation process of foreclosure¨ Coordinated maintenance, marketing and sale of properties once bank acquired title¨ Interacted directly with borrowers, legal counsel, appraisers and realtors on a daily basis Show less

Master Of Business Administration (M.B.A.), Management / Finance

Bachelor Of Science (Bs), Business Administration / Marketing