Mark Shallard Email & Phone Number

Seaholme, Vic, Au

Australia

Senior Sales Engineer for the ANZ Region covering Riverbeds Acceleration, SDWan and Edge Computing platforms. Exceeded Sales targets for 2023 year and tracking at 165% of full year Sales Target as at August 2024.

Melbourne, Victoria, Australia

Started in March 2022 as a Lead Sales Engineer. Successfully engineered sales opportunities for multiple customers from on-prem perpetual solution to SaaS based cloud offering. Achieved a successful Total Contract Value (TCV) over USD305k for a major electronics retail chain.• Collaborate with sales teams and partners to design and deliver product expertise and guidance in solution engineering. • Expanded Citrix footprint within customer base in local markets,• Lead generation activities to present Citrix portfolio and value proposition to the market including in person events and webinars.• Product Demonstrations to drive Citrix bias for end users and partners• Maintained product knowledge of Citrix’s dynamic portfolio across both virtualization and networking suites including Citrix’s Zero Trust product suite.

Melbourne, Australia

Solution Architect for major bids related to global mining sector organization. During my tenure, I was also acting Strategic Account Manager for Orange’s largest mining sector customers.• Provided technical leadership and guidance for architecture teams in large bids and opportunities – predominantly within acquisition and pursuit accounts.• Solution owner for large complex opportunities covering multiple technology streams.• Designed cohesive and deliverable solution to fit customer requirements and budgets.• Technical solution governance and approval throughout the global Orange business.

Melbourne, Australia

Solutions Architect/Sales Engineer) within the Consulting and Design Group at Optus. A broad understanding of the entire suite of Optus product and service offerings including Cyber-Security, Cloud, Networking and Unified Communications with a particular focus on Optus SaaS offerings and whole of Business Managed services .SpecialtiesService design, specification and improvementWhole of Business Managed ServicesICT Architecture design and managementNetwork and Telephony systems designResponding and Bid management for large ICT opportunities.Team building, mentoring and development.

Melbourne, Australia

• Overall responsibility for solutions and pre-sales in the Victorian branch across multiple disciplines including Core, Digital, Security and Cloud practices.• Responsible for overall opportunity governance within the Victorian Branch including chairing formal sign-off forums for all large opportunities and having discretionary sign-off for run rate opportunities.• Responsible for business reporting across all aspects of the Victorian Pre-Sales team including Win/Loss and both individual and team achievement to targets as well as cost management of the overall team operating budget.• Executive customer engagement in support of the Alphawest sales and architecture communities.

Melbourne, Australia

Provide Pre-Sales Support and leadership in Tender responses, proposals and day to day Network Centric or Converged opportunities. Provide Project and Implementation team’s sufficient detail to ensure the successful implementation of a solution. Assist in evangelising the benefits of ALlphawest Solutions our customer base Team leader for the Victorian PreSales team consisting of diverse team of multi-functional architects across all Alphawest disciplines,• Day to day mentoring and management responsibilities including the interviewing and hiring of new staff as well as business reporting.• Broad expertise across the technology spectrum including Cyber-security, Cloud, Compute, Networking and Unified Communications

Melbourne, Australia

Allocated Strategic Architect for several of Alphawest’s largest whole of business managed services accounts. I acted as the primary technical sales liaison for these customers and proactively worked to ensure that I maintained solid relationships throughout the customer’s technical stakeholder community.Within both my allocated accounts and the greater Alphawest customer base i proactively worked with the Alphawest Sales team to prospect, design and close ICT opportunities across the technology spectrum.

Manage the National presales team for Interactive's Business Services Group (BSG). BSG is a Managed Services Provider focusing on Disaster Recovery, Monitoring Solutions, Data Centre Facilities and Managed Network and Security services.

Melbourne, Australia

In conjunction for the 3D Networks Cisco Practice BDM – work to prospect and close ICT and Cisco focused opportunities within both 3D Networks existing customer base and new labels. • Focused specialisation in the entire suite of Cisco products and technologies including IP Telephony, Contact Center Data Networking and Security portfolios. • Subject Matter Expert for Intel based server (primarily HP and IBM based platforms) and storage infrastructure to support 3D Networks Telephony and Contact Centre offerings. • Lead Solutions Architect for customer solutions regarding Security, VPN and Anti-virus solutions.

Take ownership of all Victorian based maintenance works, allocate appropriate resources and ensure that resolution occurs within specified SLA’sCo-Ordinate resource allocation for all Victorian based works (both Project and maintenance based), including conflict resolution and outsourcing of works if required.Act as primary after-hours escalation point for all Victorian based maintenance issues.Act within defined responsibilities to forecast and provide appropriate resources for Victorian based engineering works.

Manage Victorian and National Design Consulting (Pre-Sales) Team. Overall responsibility for performance of team, including hires/fires and overall pre-sales methodology and delivery. Act as a pre-Sales resource for Logicalis’s Remote Management and Managed Services offerings. This predominantly involved the sales and specification process for the delivery of Remote Management services (LAN, WAN and Server) to corporate customers.Presales role in the “Design Consulting” group on a regional basis. Reporting to the Southern Region Sales Manager, our sales focus was on the following products

Involved in the deployment of numerous technology projects for a variety of Logical Systems customers, ranging from SME to CorporateResponsibilitiesLine management of a twenty-person team of CNIs engineering resources contracted to major corporate over the period of 12 months. Whilst at this organisation I was the senior onsite engineer and had management and disciplinary responsibility for all other onsite CNI Resources.

Held a variety of roles covering Warehousing, PC Builds, Technical Support and troubleshooting and Network Consulting and implementation