Mark Smith Email & Phone Number

Perth, Wa, Au

Perth, Australia

In this role I act as a personal and business leadership and performance coach. Clients have included sole traders, small business and corporate executives in industries including electrical trades, real estate, property development, personal trainers, entertainment and health/medical consultants. The common theme of each of these is the strong emphasis on customer experience. Coaching packages included a combination of personal 1:1 coaching for business owners, systems and strategic review and implementation, communication training and training for staff where appropriate. The emphasis of this coaching is communication and leadership vision, while using the financials and strategic benchmarks as feedback for the coaching process.

As Coach Account Manager my role is to facilitate the recruitment and onboarding of new coaches to the Hello Coach platform as well as support coaches in their use and growth on the Hello Coach system to create life changing experiences for clients and maximise this income stream as an arm of their personal business.

Perth, Western Australia, Australia

Victoria Park

As studio manager my role was to oversee and facilitate the smooth running of the studio, including marketing, sales, customer experience, coach training and development.

Perth, Australia

MuscleGenetica provides DNA test kits and detailed reports to help individuals identify their key metabolic, nutritional and training requirement profile. As Technical Director, my role is to ensure the correct interpretation of information, quality control of the product and community education for maximum understanding and application of the information.

Perth, Australia

From 2009 to 2015 I ran my own business as a Personal Trainer & Health Coach. As part of this business, I often took on trainee Personal Trainers over a 6 month period to train them in specific business skills relevant to Personal Training. This program was designed, developed and implemented by myself and included:- Marketing strategies (in person and online)- Sales techniques- Admin and tracking systems- Package design / customer journey planning- Technical skills development - Time management strategies

Javea, Spain

The main duties of this role included development, training and implementation of the Certificate III & IV in Fitness to be delivered via our live, online platform for students studying remotely or part time. The role require taking our live face-to-face, full time training curriculum and adapting it for delivery online. Once the online training curriculum was in place, my role was to train coaches on how to use the online software and teach the course effectively. The online program also included a 7 day ‘in-person’ component. This required scheduling, training and assessment of participants in order deliver the complete course in compliance with the company’s RTO status. - Skills for this role included:- Computer literacy: Microsoft Office, Adobe Connect and the company’s custom CRM- Presentation and training (online and live in person)- Staff training and development- Student tracking, review and assessment- RTO compliance- Staff and training scheduling - Student experience / customer service

Perth, Australia

Performing scientific research and analysis for independant studies of genes for development of targeted drug technology and screening of neurodegenerative disorders.

B.Sc., Biotechnology

Activities and Societies: Murdoch Football Club Biological & Environmental Sciences AssociationCovering a range of units culminating.

Nlp Trainer, Nlp

This qualification provides the skills and authority to provide NLP Practioner and Master Practitioner trainings to individuals.

Nlp Master Practitioner

This training is an advanced qualification building on the skills and techniques developed in the basic practitioner training. This.

Diploma Of Life Coaching

Certificate Iv In Fitness, Health And Fitness

Skills and techniques covered include fitness testing, exercise prescription, postural assessments, advanced programming, pregnancy, older.

Certified Instant Insight Practitioner (Business), Business

This program provides the skills required to effectively deliver 'Communication Profiling' for individuals and organisations in business.