• Strong communication, interpersonal, and collaboration skills working with cross functional teams, on and offshore.• Solid troubleshooting and issues resolution abilities.• Successful IT Manager managing from three to twenty-five professionals in full SDLC solutions.• More than 20 years of IT experience; various roles, various verticals, always customer focused.• Managed projects from concept through requirements gathering, development, testing, implementation, and support.• Managed a first and second level support operation covering 24x7 world wide support.• Organized, energetic, detail and repeatable process oriented.• Responsible for preparation of a multimillion dollar IT budget.
Listed skills include Sdlc, Agile Methodologies, Software Quality Assurance, Test Planning, and 12 others.