Mark Sole work email
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Mark Sole personal email
Mark Sole is a Enjoying the challenge with Bates-IT at Bates IT. He possess expertise in networking, infrastructure, servers, help desk support, hardware and 8 more skills. Colleagues describe him as "Mark is an exceptionally good desktop support engineer. Mark worked within my IT department in Desktop Support reporting to my Desktop Support Manager. I was consistently impressed with Marks committment to high quality IT service and support provision. Mark always put his customers first. I would have no hesitation in having Mark in my department again."
Bates It
View- Website:
- batesit.com
- Employees:
- 24
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Service Engineers Team LeadBates It Jan 2022 - Present
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It Support AnalystBates It Sep 2020 - Feb 2022
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Deskside Assist EngineerAdvanced 365 Jul 2012 - Sep 2020Assisting various support teams with the client facing, onsite presence required for both IT Support and new projects.
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It Support AnalystSouth Downs National Park Authority Jan 2012 - Aug 2012MidhurstIT Support for technologies accross the National Park.Service Delivery for any outsourced functions. -
It Support AnalystWeald Oct 2011 - Jan 2012Haywards HeathSupport for all IT services across a wide client base, delivering efficient solutions and support. -
2Nd Line It Support EngineerBcd Travel 2009 - Nov 2011Paddington, London -
It SupportCats Protection 2008 - 2009 -
Global Technologies Helpdesk Support / Desktop Support EngineerIbm Uk / American Express Jan 1999 - Jan 2006Initially working on a global helpdesk alignment project and effectively utilising technical knowledge and business acumen to facilitate the achievement of SLAsPersonally selected to take over the management of a helpdesk team whilst covering long term sickness, with involvement in providing training to new and existing staff members Subsequently transferring to the desktop support team involving the provision of desk side and remote support 24x7 Network Operations - Shift Leader (Secondment)Providing 2nd level support across the EMEA Network with an infrastructure consisting of IP and SNA networks, X25 and POS connectivityInvestigating and resolving WAN link issues involving liaising with third party vendors when requiredAdditionally responsible for implementing changes and updates to LAN/WAN, Servers and Mainframe NCPs in line with often tight timeframes -
Desktop SupportAmerican Express 2000 - 2005 -
HelpdeskAmerican Express 2000 - 2005
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Hm ForcesCareer Summary (Cont'D) Jan 1994 - Jan 1999Successfully completing Basic Training as well as undertaking various specialist training courses to facilitate integration into the team environmentGenerally involved in HGV Driving and combat engineering including bridge building and
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Junior Pc Support EngineerInternational Factors Ltd Jan 1989 - Jan 1994Providing general hardware and software support including resolving general PC issues reported to the I.T. helpdesk
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CidInternational Factors 1990 - 1994
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Desktop SupportInternational Factors 1990 - 1994
Mark Sole Skills
Mark Sole Education Details
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Tideway
Frequently Asked Questions about Mark Sole
What company does Mark Sole work for?
Mark Sole works for Bates It
What is Mark Sole's role at the current company?
Mark Sole's current role is Enjoying the challenge with Bates-IT.
What is Mark Sole's email address?
Mark Sole's email address is ma****@****365.com
What schools did Mark Sole attend?
Mark Sole attended Tideway.
What skills is Mark Sole known for?
Mark Sole has skills like Networking, Infrastructure, Servers, Help Desk Support, Hardware, It Service Management, Ip, Technical Support, Information Technology, Integration, Wan, Microsoft Technologies.
Who are Mark Sole's colleagues?
Mark Sole's colleagues are Iain Smith, Mohammed Alattraqchi, Marc Quinn, Mel Link, Kay Bravery, Michael Tegerdine, Karen Fuller.
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