Mark Stevenson Email & Phone Number

Dubai, United Arab Emirates

Dubai - United Arab Emirates

• Responsible for the sales and business development for all types of centrifugal pumps through out the middle east• Opening up new opportunities for pumps, OEM spare parts, pump retrofits, protective coatings, mechanical seals, re-engineering other OEM spare parts, pump testing, service contracts, repairs and overhauls of pumps.• Pump selection for various applications, costing, tendering and sales of API, ANSI and BS standard of pumps• Troubleshooting problems with existing… Show more • Responsible for the sales and business development for all types of centrifugal pumps through out the middle east• Opening up new opportunities for pumps, OEM spare parts, pump retrofits, protective coatings, mechanical seals, re-engineering other OEM spare parts, pump testing, service contracts, repairs and overhauls of pumps.• Pump selection for various applications, costing, tendering and sales of API, ANSI and BS standard of pumps• Troubleshooting problems with existing installed pumps, providing and fulfilling solutions.• Visiting various types of end users, consultants and suppliers.• Growing the current business by opening up new territories and end users.• Project management of contracts from Consultant – Enquiry – Order – Manufacture – Delivery – Commissioning – Payment. Show less

Abu Dhabi - United Arab Emirates

Head of CSS Middle East (General Manager) - Customer Support Services• Promoted to the position of General Manager and responsible for all CSS (after sales) activities for Sulzer Pumps within the Middle East. • Rolling out and implementing the business model for new legal entities and service facilities within UAE, KSA, Oman and Qatar.• Leading a Sales Team of seven within UAE, KSA, Qatar and Oman.• Presentations to various clients and uncovering… Show more Head of CSS Middle East (General Manager) - Customer Support Services• Promoted to the position of General Manager and responsible for all CSS (after sales) activities for Sulzer Pumps within the Middle East. • Rolling out and implementing the business model for new legal entities and service facilities within UAE, KSA, Oman and Qatar.• Leading a Sales Team of seven within UAE, KSA, Qatar and Oman.• Presentations to various clients and uncovering opportunities.• Management of local agents within each country and implementing change / improvements where necessary. • Leading 40+ direct employees in sales, management, technical services, manufacturing, order processing and finance.• Fully responsible for all functions including Sales, Engineering, Field Service, Order Processing and both GCC workshops.• Leading and implementing a clear business plan which continues to maximize GP in all areas.• Rolling out the LEAN principles within Sulzer Middle East offices and all workshops.Jan 2009 – Oct 2009 Manager - Customer Support Services Promoted the position of Manager – CSS. Leading 20 direct employees.  Led the growth within the UAE workshop, and delivered outstanding results after only one year of operation. Fully responsible for all Sales, Field Service, Finance and UAE workshop.March 2005 – Jan 2009 After Sales Manager - Customer Support Services• Was the first Sulzer CSS Sales Manager.• Led the growth within CSS business. Show less