Mark Strother Email & Phone Number

United States

Accounts Manager, Sinclair Broadcasting Group/Compulse Inc *We helped Agencies & Advertisers market their business through a variety of tactics such as Streaming Services, Facebook & Instagram, You Tube, SEO, and Email campaigns. *Strategized with our Agency clients to deliver advertising impressions to their advertisers such as Brand Awareness & Potential customers. *Scheduled Onboarding calls for our Sales team using Microsoft Teams. *Set appointments and assigned follow up calls for Onboarding specialists and Account Managers. *Managed our High Value customers ($1000-$5000 per month advertising budget). *Using our Pacing software to track the progress of their advertising campaign. *Worked with the Pacing analyst if the advertising started to under-deliver impressions to so it fully delivers by the scheduled due date. *Worked with other departments to make sure the impressions were on track to deliver; billing issues were handled & streaming services was advertising on a consistent basis.

United States

Business Marketing Consultant, Customer Success Manager and Onboarding Specialist!*Discovered clients’ business needs and worked toward appropriate solutions *Scheduled Onboarding calls for our Onboarding team using Google Calendar. *Set appointments and assigned follow up calls for 10+ Onboarding specialists. *Trained all new hires for Customer Success, Field Sales and Onboarding teams. *Managed our White Glove customers ($500-$1500 per month advertising budget) *Prepared strategies to enhance client relationships *Conduct reviews of existing accounts on a regular basis *Recommend changes in operations documentation, policies and strategies. *Onboarded all new clients and maintained existing client engagement with results and strategy calls. *Managed the Onboarding team to success, as we were able to reach all-time milestones in the Campaign Performance reviews *Managed customer engagement with our Onboarding team that contributed to customers staying 10 months out of a 12-month subscription. *Customers that didn’t engage with our Onboarding team only stayed 3 months out of a 12-month subscription. *87% of customers that had an Onboarding consultation call stayed the full term of their subscription (6-12 Months)

Real Estate Marketing Coach, Consultant, and Customer Success Manager!*Instrumental in starting the Coaching dept at HouseValues/Market Leader. *Set appointments for our Real Estate coaches using Market Leader software. *Scheduled Onboarding & Consultation calls our Real Estate Brokers. * *Managed over 1000 High Value Realtors ($500-$1500 per month marketing budget.* I have achieved high CSAT/NPS scores 85- 90% *Kept up to date on all marketing, coaching, and Real Estate industry tools.*Provided marketing and training at major RE conventions.*Responsible for ensuring agents get results through the information learned in the training classes.*Coached and trained at all Major Real Estate seminars and at major Real Estate conventions. across North America.