Mark Wee Email & Phone Number

Singapore

Singapore, Singapore

Singapore

Singapore, Singapore

• Analysed and monitored operational key performance indicators across regions to provide feedback to local operation teams on their operational performances• Utilized SQL, Python and Spark within Shopee’s in-house data toolsets to convert raw large-scale data into actionable insights• Assisted in developing various Customer Service related KPIs and using Python to collect relevant data to calculate these KPIs accurately and efficiently• Designed insightful and detailed KPI reports… Show more • Analysed and monitored operational key performance indicators across regions to provide feedback to local operation teams on their operational performances• Utilized SQL, Python and Spark within Shopee’s in-house data toolsets to convert raw large-scale data into actionable insights• Assisted in developing various Customer Service related KPIs and using Python to collect relevant data to calculate these KPIs accurately and efficiently• Designed insightful and detailed KPI reports and dashboards to present findings to local operations teams Show less

SMU Samba Masala is Singapore Management University's resident Afro-Brazilian percussion band. Since our inception in 2004, we have been actively involved in the local performing arts scene and have taken on the world stage in the US, UK and Germany.Scope of my role:- In-charge of the musicality of one of SMU's largest club, with a band of 90 over percussionists- Manage relations with club's external stakeholders such as club managers, music instructors and clients- Lead… Show more SMU Samba Masala is Singapore Management University's resident Afro-Brazilian percussion band. Since our inception in 2004, we have been actively involved in the local performing arts scene and have taken on the world stage in the US, UK and Germany.Scope of my role:- In-charge of the musicality of one of SMU's largest club, with a band of 90 over percussionists- Manage relations with club's external stakeholders such as club managers, music instructors and clients- Lead band during music practice and uphold the band's discipline and music standards Show less

Singapore, Singapore

- Analyse and digitize workflow of trade execution process using VBA - Designed and developed Lumen’s database structuring and architecture using Entity-Relational models (planning phase) and SQL (execution phase)- Oversaw Customer Relationships Management (CRM) system of Lumen- Support Document Based Management Systems on the cloud

- XpressWorks provides business research services through various methods of data collection- Involved in facilitating the research process, communicating with individuals and even large organisations, in both the private and public sector - In-charge of data processing and analysis, where I would break down data from said organizations and present them using applications such as Microsoft Excel and Powerpoint.

Singapore, Singapore

- Olympus Learning Academy is a training institute offering a plethora of SkillsFuture and WSQ courses meant for Singaporeans to develop key skills to improve their employability. - Managed communications at the front end of the company, answering queries and handling requested put out by clients. - Played a part in the back end operations of the company, liaising with our partnering companies for administrative matters - In-charge of replying to and creating E-Mails received… Show more - Olympus Learning Academy is a training institute offering a plethora of SkillsFuture and WSQ courses meant for Singaporeans to develop key skills to improve their employability. - Managed communications at the front end of the company, answering queries and handling requested put out by clients. - Played a part in the back end operations of the company, liaising with our partnering companies for administrative matters - In-charge of replying to and creating E-Mails received and sent out by our company Show less

Bachelor Of Science (Information Systems), Smart-City Management And Technology, Business Analytcis

Activities and Societies: Business Intelligence and Analytics Club (SMUBIA), SMU Rotaract '19, SMU Softball, Project Blossom V, SMU Samba.

Bachelor Of Science - Bs, Computer Science

Activities and Societies: VU student exchange programme - Computational Intelligence - Software Design - Behaviour and Communications.

Gce 'A' Level Examination Certificate, H2 Biology, H2 Chemistry, H2 Math, H2 Economics, Gce A Levels, 82.5/90, 2 H2 Distinctions

Activities and Societies: - Science Programme - National Cadet Corps - Recreational Badminton