Mark Chou Email & Phone Number

San Francisco, Ca, Us

Boston, Ma, Us

Menlo Park, Ca, Us

- Managed the development and launch of multiple technical products, including the successful rollout of a genre recommendation model on Instagram & Facebook, an AI model with 85% accuracy and now a key component of the overall recommendation algorithm- Defined roadmap, coordinated shared goals with cross-functional partners, and monitored and communicated progress to build and scale privacy products for Meta, including developing technical tools to satisfy critical government and regulatory privacy requirements- Utilized agile methodologies to track progress, identify and resolve roadblocks, and maintain project schedules, yielding 15% improvement in the overall team’s productivity

Menlo Park, Ca, Us

- Oversaw large-scale and complex data collection and annotation programs for artificial intelligence and machine learning purposes, including automatic speech recognition, language translation, and Meta’s virtual assistant across 80+ languages- Established systems and processes for measuring and improving data quality, leading to a 35% reduction in human labeling costs and a 40% increase in data usability- Led strategic efforts across a cross-functional team of engineers, data scientists, and researchers to gain insight into the overall user experience of Meta’s automatic captioning product, leading to the successful launch of captions in Instagram Stories to 1B+ users

New York, Ny, Us

- Directed all aspects related to the 350-student school’s assessment programs, advocacy work, enrichment classes, and campus facilities as a member of the school’s operations team - Restructured and optimized systems to increase student performance on high-stakes exams, parent engagement in advocacy efforts, and use of technology in classrooms- Tutored a group of eighth-grade students in math in preparation for their high school regents exams, 100% of whom met the high standards to attain high school credit

Ann Arbor, Mi, Us

- Connected with more than 400 alumni across the country to gather qualitative and quantitative data for dean and offer recommendations on how to improve the college and build the fundraising pipeline- Oversaw the program’s day-to-day operations, including the recruitment, training, and direction of 3 full-time staff members- Served as manager of the Dean’s Young Alumni Council, a group of more than 100 volunteers that fundraises on behalf of the College and hosts events across the country

Bachelor Of Arts, Political Science

Education record