Mark Chou

Mark Chou Email and Phone Number

Senior Technical Program Manager @ DoorDash
San Francisco, CA, US
Mark Chou's Location
San Francisco, California, United States, United States
Mark Chou's Contact Details
About Mark Chou

I served as a Technical Program Manager at Meta. As a member of a central product platform team, I helped build our central interest graph that powered interest-based recommendations. I also worked on privacy initiatives that were critical to regulatory compliance requirements. Prior to my TPM role, I managed large-scale and complex data collection and annotation programs for artificial intelligence and machine learning purposes, including automatic speech recognition, language translation, and Facebook’s virtual assistant across 80+ languages.Previously, I worked as the Director of Special Projects at Bedford Stuyvesant Collegiate, a charter school that's a part of Uncommon Schools. In his role, I served on the operations team and served the 330 middle school students, 40 staff members, and hundreds of family members. Prior to Uncommon, I served as the Manager of the College Connections Program at the University of Michigan College of Literature, Science, and the Arts in its Development, Marketing, and Communications Office. I graduated from the University of Michigan and received a Bachelor of Arts in political science and attained a minor in community action and social change in addition to writing. Outside of work, I'm very interested in politics, public policy, and the news media.

Mark Chou's Current Company Details
DoorDash

Doordash

View
Senior Technical Program Manager
San Francisco, CA, US
Website:
doordash.com
Employees:
70705
Mark Chou Work Experience Details
  • Doordash
    Senior Technical Program Manager
    Doordash
    San Francisco, Ca, Us
  • Wayfair
    Senior Technical Program Manager
    Wayfair Feb 2023 - Present
    Boston, Ma, Us
  • Meta
    Technical Program Manager
    Meta Dec 2021 - Jan 2023
    Menlo Park, Ca, Us
    - Managed the development and launch of multiple technical products, including the successful rollout of a genre recommendation model on Instagram & Facebook, an AI model with 85% accuracy and now a key component of the overall recommendation algorithm- Defined roadmap, coordinated shared goals with cross-functional partners, and monitored and communicated progress to build and scale privacy products for Meta, including developing technical tools to satisfy critical government and regulatory privacy requirements- Utilized agile methodologies to track progress, identify and resolve roadblocks, and maintain project schedules, yielding 15% improvement in the overall team’s productivity
  • Meta
    Product Data Operations Strategy Lead
    Meta Sep 2017 - Dec 2021
    Menlo Park, Ca, Us
    - Oversaw large-scale and complex data collection and annotation programs for artificial intelligence and machine learning purposes, including automatic speech recognition, language translation, and Meta’s virtual assistant across 80+ languages- Established systems and processes for measuring and improving data quality, leading to a 35% reduction in human labeling costs and a 40% increase in data usability- Led strategic efforts across a cross-functional team of engineers, data scientists, and researchers to gain insight into the overall user experience of Meta’s automatic captioning product, leading to the successful launch of captions in Instagram Stories to 1B+ users
  • Uncommon Schools
    Director Of Special Projects
    Uncommon Schools May 2015 - Jun 2017
    New York, Ny, Us
    - Directed all aspects related to the 350-student school’s assessment programs, advocacy work, enrichment classes, and campus facilities as a member of the school’s operations team - Restructured and optimized systems to increase student performance on high-stakes exams, parent engagement in advocacy efforts, and use of technology in classrooms- Tutored a group of eighth-grade students in math in preparation for their high school regents exams, 100% of whom met the high standards to attain high school credit
  • University Of Michigan College Of Literature, Science, And The Arts
    Development Officer Associate And College Connections Program Manager
    University Of Michigan College Of Literature, Science, And The Arts Jan 2013 - May 2015
    Ann Arbor, Mi, Us
    - Connected with more than 400 alumni across the country to gather qualitative and quantitative data for dean and offer recommendations on how to improve the college and build the fundraising pipeline- Oversaw the program’s day-to-day operations, including the recruitment, training, and direction of 3 full-time staff members- Served as manager of the Dean’s Young Alumni Council, a group of more than 100 volunteers that fundraises on behalf of the College and hosts events across the country

Mark Chou Skills

Community Outreach Fundraising Public Speaking Nonprofits Social Media Higher Education Research Event Planning Microsoft Office Leadership Public Policy Facebook Non Profits Tutoring Spanish Personal Development Editing Indesign

Mark Chou Education Details

  • University Of Michigan
    University Of Michigan
    Political Science
  • New Trier High School District
    New Trier High School District

Frequently Asked Questions about Mark Chou

What company does Mark Chou work for?

Mark Chou works for Doordash

What is Mark Chou's role at the current company?

Mark Chou's current role is Senior Technical Program Manager.

What is Mark Chou's email address?

Mark Chou's email address is markchou@fb.com

What is Mark Chou's direct phone number?

Mark Chou's direct phone number is +184777*****

What schools did Mark Chou attend?

Mark Chou attended University Of Michigan, New Trier High School District.

What are some of Mark Chou's interests?

Mark Chou has interest in Politics, Coffee, Media, Michigan Athletics.

What skills is Mark Chou known for?

Mark Chou has skills like Community Outreach, Fundraising, Public Speaking, Nonprofits, Social Media, Higher Education, Research, Event Planning, Microsoft Office, Leadership, Public Policy, Facebook.

Who are Mark Chou's colleagues?

Mark Chou's colleagues are Jeremy Danneman, Christian St Rose, Kristin Korter, Azamat Kantemirov, Patrick Dougherty, Shanna Locke, Roger Seals.

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