Mark Graves Email & Phone Number

Houston, Texas, United States

Omaha, Nebraska

Developed and led Kiewit's Records & Information Governance Program. Created and managed the program’s strategic plan and roadmap. Developed corporate policies, standards, procedures, and best practices to ensure retention and destruction practices comply with legal, regulatory, operational, and privacy requirements. Collaborated with leadership and legal stakeholders to create and regularly update the Records Retention Schedule. Managed contracts, governance, and oversight of Kiewit's records management vendors. Created, led, or otherwise participated in cross-functional enterprise-wide teams to understand major challenges and guide implementation of RIM solutions. Implemented a records digitization operation to acquire and scan tens of thousands of boxes of paper records from operational districts. Developed awareness and training to educate personnel on RIM policies and best practices. Maintained good working relationships with information technology, legal, privacy, compliance, data governance, risk management, back office, corporate leadership, and operations stakeholders.

Omaha, Nebraska

Consulting role to develop a Records Management and Information Governance program at an electric utility. Created policies and standards that establish program principles and measurement criteria. Defined priorities to attain program maturity within a five-year period. Designed process to create a company-wide retention schedule that meets the statutory requirements of the regulating authorities.

Greater Omaha Area

Develop custom applications and technology solutions for the IBM FileNet system (IS, CS, P8). Provide records management solutions and expertise. Document capture specialist responsible for design, architecture and implementation of the Quillix, MuWave document capture system as well as FileNet Capture Professional. Architect and system administrator for the EMC Kazeon File Intelligence system.

Bellevue, Nebraska, United States

Developed custom software solutions for commercial and government agencies. Supervised document scanning operation and managed any related hardware or software issues. Advocated for customer’s preferences in front of utility commission’s standards board.

B.S. Business Administration, Management Info Systems

Certificate, Health Information Technology