Mark Sage Email & Phone Number

Newnan, GA

Over twenty-two years in the property insurance claims and restoration industry with a proven record in building damage assessment, restoration analysis, project management and catastrophe response. As a Senior Regional Consultant on the DND Construction Services team I provide detailed and verifiable building damage assessments and repair estimates.

Jacksonville, FL

My primary product responsibility was Moisture Mapper, an industry-leading web-based moisture tracking and documentation tool for water mitigation losses. I was responsible for authoring scope of work documentation for software enhancements and new features, testing completed software solutions and managing Moisture Mapper issue resolution tickets. I also.

Jacksonville, Florida Area

Engaged for a short-term project, I provided technical assistance and was principle author for software user Help documentation for an Insurance Restoration software provider; included companion training presentation material and detailed sample training cases.

Jacksonville, FL

Tasked by senior management to re-engineering their contractor training program, I identified process improvement opportunities and re-focusing the training content onto core First Choice requirements and desired outcomes. As a result, the contractor training cycle was reduced from a self-directed 3-week Computer Based Training process to a 2½-day.

Jacksonville, FL

Managed a portfolio of vendors by analyzing vendor compliance to contract, reviewed quality assurance, produced compliance reporting, insured business unit/vendor calibration and conducted vendor performance reviews. Successfully implemented and managed a Wind Mitigation property re-inspection project resulting in over 386,000 re-inspections in a 20-month.

Jacksonville, FL

Provided Large-Loss commercial water mitigation project management consulting, re-inspection services, on-site assessment of damages, scope and estimate preparation and as-built revisions. Conducted job site vendor monitoring and documentation of performance, attendance, time and materials, billing reconciliation and preparing, implementing and managing.

Jacksonville, FL

*Please Note: IntegResource was acquired by Disaster Kleenup International (DKI) in Nov. 2008As DKI Claims Services Product Manager I researched new product/service opportunities, identified the technology requirements for implementation and assisted in preparing business cases. Developed process flows for integrating new products/services into existing.

Jacksonville, FL

As the Owner of a new business startup I conducted a detailed market analysis identifying competition, potential customers and generated a comprehensive business plan resulting in the successful funding of the start-up capital expense and initial operations costs. I designed and implemented a metro-wide marketing/sales strategy for individual and.

Jacksonville, FL & Ft. Lauderdale/Miami, FL

Please Note: As a Field Adjuster for Pilot Catastrophe, I was deployed in Jacksonville in October 2004 through January 2005 and in the Ft. Lauderdale/Miami, FL area from August 2005 through February 2006.I inspected and generated a detailed scope of loss with estimate for 900+ hurricane wind loss claims over two high volume, multi-hurricane storm seasons..

Louisville, KY; St. Louis, MO; Jacksonville, FL

*Please Note: The PRISM Network was acquired by Crawford Contractor Connection in Feb. 2000As the Crawford Contractor Connection Implementation Manager, I developed workflows and procedures (including normalizing Xactimate-specific processes) for new client implementations and new program offerings. I worked with client personnel and Crawford.

Ba, Political Science

Acredited Claims Adjuster, Insurance