- Market Analysis: Researched markets for selling AI and NLP algorithm and developed a strategic business plan - Financial Analysis: Forecasted financial returns for social media/AI product; identified potential venture funding

MuniBilling is a cloud-based utility software company that provides green, user-friendly, and efficient digital solutions to city governments -Steered $2.1 million to quote stage and attained quota by 210% -Created and shared competitive analysis, complete with approximately 40 rival company product and services overviews of strengths and weaknesses, with management for the company’s strategic objectives

Completed a leadership development program.• March - Oct 11th: Business Development - attained quota by 1100%, 850%, and 600% in last three months respectively - Lead need assessment calls with municipalities - Responsible for 200 calls every week - Persuaded municipalities to meet for needs assessments and demonstrations of our services - Achieved the top performer rating and accomplished a majority of the aggregate team’s scheduled product demonstrations during June-August timeframe - Scheduled product demonstrations valued at $6.1 million of potential contractual revenue for 40 municipalities plus several property management groups • January - February: Client Success - Prepared customer usage data for importation to the cloud to enable creation of utility bills for tens of thousands of municipal customers in the fields of water, sewer, trash, fire protection, gas, and electric - Handled calls with municipal authorities to educate them on bill creation • September - December: Managed Services - Customer Service Representative -Problem solved over 500 customer calls regarding software and service requests and questions - Task specialist - Navigated custom billing software to aid municipalities in appropriately billing and connecting and disconnecting utility service - Billing specialist - Helped cater to a municipality with greater software billing support needs

• Instructed ten clients from my neighborhood regularly, ranging in age from five years to late seventies, during the initial Covid-19 pandemic phase

• Won the Goizueta Pitch the Professors Award with associated grants (see more under "Emory University")• Led pitch presentations• Drafted and negotiated employment contracts• Assembled, coordinated, and directed eight programmers and two business analysts to develop an innovative algorithm that uses real-time social media input to make automated trading decisions• Developed the basis of the trading algorithm after researching hundreds of financial securities (including currencies, options, and other derivative assets)• Maintained the company's books and records

• Conducted and presented extensive analytical reviews of the Preferred Funds Managers List• Answered and aided clients on the phone• Witnessed the pitches of high-profile funds to Merrill Lynch wealth managers as well as partner meetings

• Answered and aided constituents through phone calls and mail• Conducted research for memos for Senator's staff members• Prepared notes at Capitol Hill briefings and hearings

• Familiarized self through work experience with all aspects of a popular local business• Learned sales skills through the mentorship of a Carpet Yard sales associate

• Attended and prepared notes at management meetings regarding the quarterly financials and numerous apartment complex reviews of a real-estate conglomerate in the southeastern United States• Observed how a company operates from the ground up: maintenance to leasing agent to management

• Developed detailed financial excel reports on mutual funds • Partook in the social settings in which people of the financial world met and built important business relationships

• Strengthened customer service skills through dealing with special requests and relaying menu knowledge• Advanced teamwork skills through communicating with the kitchen and working with other servers