· Lead implementation training with client, vendor, end user groups.· Created training materials for user groups.· Created visibility to project resource allocation by linking timesheet to project plan.· Created PMO reports to track project actuals from project budget.· Ownership of PMO project status reports and executive implementation summary.. Department point of contact for training others in implementation process.

Project lead for system as a software (SaaS) firm. Work cross functionally with developers and analytics team. Produced project status report for use in internal communication. Responsible for completing all projects within the company’s baseline schedule of 8 weeks.• Responsible and accountable for the successful new client software implementation• Maintain continuous alignment of project scope with client business requirements• Serve as client liaison with company technical team• Create and manage project and communication report• Kaizen approach to implementation process

Oversee project coordination, manage resources, monitor project schedule, and identify risks and opportunities. Implement customer service initiatives. Manage statewide projects from initiation to closure. Ensure that communication flow is efficient and targets all pertinent parties at the appropriate times. • Interact daily with team, management and client to define project requirements and identify solutions consistent with both organizations standards• Manage project communications including status reports to all stakeholders • Facilitate client trainings and meetings

Manage all facets of the project during the life of the project. Create project budgets and track project expense to ensure project stays on track. Develop project status reports. Create improvement initiatives to stream department processes. • Managed high volume of projects concurrently• Responsible for facilitating the development and execution of projects from the launch meeting through the close-out meeting• Create business relationships with external vendors through management of human resource and acquisitions of material resource

Plan and facilitate the material procurement of the flooring project. Involved with project team that is involved from the project planning to project completion. Create SOW and close project out after completion.• Estimate material cost with a goal of reaching 5-10% from the actual cost• Monitor quality, control and close projects

Utilize and execute new direct marketing products based on costumer inquiry. Provide project management oversight to ensure special projects and requests are coordinated and driven through the appropriate departments. • Manage custom projects by working cross-functionally with other departments to meet deadlines• Create weekly and monthly reports for marketing department• Write department procedures and department strategies