Mark B. Email & Phone Number

Boone, North Carolina, United States

➤ Directing leadership and team training sessions focusing on optimal recruitment strategies➤ Management of recruitment for senior leadership roles domestically and internationally, encompassing highly technical positions➤ Active engagement in diverse prospecting activities to determine potential candidates➤ Extensive usage of platforms, such as ReliefWeb for posting job opportunities➤ Development of agendas and facilitation of meetings with hiring managers to streamline the hiring process➤ Successful completion of ADP AIRs training and attainment of multiple certifications➤ Achievement of effective recruitment outcomes both domestically and internationally by facilitating 61 successful placements across various countries, including Israel, Canada, South Sudan, Ethiopia, Cambodia, Haiti, Syria, Yemen, Iraq, Liberia, Niger, and the Democratic Republic of the Congo➤ Improvement of the recruitment efforts in the region by leading recruitment classes in Iraq and applying significant insights ➤ Acknowledgment as a top-performing recruiter within the organization

North Wilkesboro, North Carolina, United States

➤ Performance management of three individuals by conducting performance appraisals, holding regular one-on-one meetings, leading training sessions, and managing their tasks➤ Placement coordination of more than 300 Afghan refugees and over 200 Ukrainian refugees into US communities➤ Oversight of the program during the manager's and director's week-long absence, resulting in the effective handling of operations and decision-making➤ Delivery of presentations to external organizations, encouraging their involvement in the organization’s initiatives to resettle families by highlighting the program's goals and benefits➤ Partnership with translators to ensure effective communication with refugee families, addressing their needs comprehensively➤ Acting as a liaison between the Program Team and the Senior Leadership Team, fostering communication and aligning objectives➤ Direct supervision of a diverse workforce of over two dozen contract workers for extended periods➤ Adapting to four significant project changes within an eight-month timeframe, navigating evolving protocols and instructions amidst changing project and global conditions➤ Coordination of efforts with more than 100 external stakeholders and organizations to promote collaboration and synergy

Greenville, South Carolina, United States

➤ Development and execution of fresh sales and marketing strategies➤ Participation in lead generation activities by conducting research and identifying new prospects➤ Maintaining regular communication with prospects to cater to their varied needs➤ Establishing and strengthening new sales territories➤ Execution of comprehensive sales presentations to educate customers➤ Active representation of the company at industry trade shows and conferences, focusing on lead generation initiatives to foster business growth and networking opportunities

Greenville, South Carolina Area

➤ Oversight of the entire project cycle, including identifying clients, sourcing top-tier vendors, providing recommendations, and offering post-implementation support➤ Implementation of strategic telecommunication and cloud solutions to clients while overseeing daily business operations, including marketing, sales, and negotiations➤ Accurate analysis of client and business objectives to develop efficient solutions that drive business growth and align with their interests➤ Collaboration with over 100 technology suppliers and master agent companies to negotiate deals➤ Fostering strong relationships with business associates, clients, and prospects➤ Major contribution to business development and community engagement as an active member of the Greenville Chamber, including involvement in the Greenville Chamber Young Professionals, Links Group, and Opportunity Greenville➤ Consistent attainment of deliverables and project deadlines➤ Direct assistance to clients in identifying suppliers and solutions which resulted to reduced risk, increased productivity, positive change, and significant cost savings

Greenville, South Carolina Area

➤ Serving as the main liaison for Avaya Cloud (SaaS) offerings, with additional task of addressing prospect and partner needs, such as education, onboarding, enablement, and demo support➤ Engagement in active internal and external marketing efforts for the effective promotion of Avaya products ➤ Thorough execution of comprehensive market research, development of targeted marketing strategies, and management of campaigns to drive results.➤ Oversight of customer acquisition, satisfaction, and retention for the Avaya brand➤ Obtaining a 40% increase in SaaS sales partnerships and generating an additional $1M in revenue in 2018➤ Enabling a 100% growth in SaaS users by providing expert support to sales partnerships

Greenville, South Carolina Area

➤ Enforcement of various marketing programs and successful launch of new products within specified deadlines➤ Supervision of daily operations and tactical planning for international sales in partnership with agencies➤ Meeting of established targets through meetings with agencies and clients in the Caribbean and Central America➤ Assumption of role as the international resource, responsible for providing training on products and services➤ Extensive traveling to Guatemala, Costa Rica, Honduras, Panama, and Puerto Rico to strategically coordinate with partners➤ Recognition as the primary contact for international sales-related activities➤ Driving international agent sales initiatives for the HLI C&I brands

Bagram, Afghanistan

➤ Enabling mission and goal attainment by delivering efficient logistical support and sustainment services to US military troops and NATO forces stationed in Afghanistan➤ Carrying out precise assessments and approvals of medical returns in line with company and client policies➤ Collaboration with senior functional managers in leading daily briefings on staffing and personnel matters for the country manager➤ Overseeing full employee lifecycle, including recruitment, retention, and release, as well as managing staffing and compensation structures➤ Spearheading strategic evaluations of employee deployment and release to ensure adherence to quality standards➤ Effective addressing and resolution of employee relations issues and other staffing challenges

Bagram, Afghanistan

➤ Management over the weekly statistical reports and updates submitted to senior management concerning attrition, current staffing levels, and external positions available in the field➤ Service as organizational liaison, responsible for FGG recruitment and employee relations matters to confirm that former employees complied with FGG rehire guidelines➤ Application of strategic techniques to actively seek employment opportunities with the Crisis Management Team for employees that were currently on DBA/MLOA medicals➤ Working hand-in-hand with the Greenville, South Carolina and Houston, Texas home offices to interpret and articulate information related to staffing requirements➤ Significant role as the subject matter expert regarding the reengineering and realigning of personnel to fit business needs➤ Employment of technical proficiency including operating systems, such as Kenexa Brassring, SAP, and Microsoft applications to pull queries for resumes, hire dates, and promotion dates

Bagram, Afghanistan

➤ Supervision over the keen monitoring of change requests for accountability purposes➤ Enforcement of a harmonious and encouraging relationship among the organization, Greenville Compensation, and FGG HR Compliance teams➤ Development of a new FGG classifications to differentiate work, scope, and responsibility levels➤ Strict adherence to craft and trades guidelines for all LCIV project electricians➤ Generation of a change request packet for reclassification actions, in collaboration with the requesting managers➤ Validation of employee information and eligibility through SAP and other internal Microsoft Access databases➤ Completion of key tasks including the preparation of daily accountability roster for the military personal accountability tracking system (DTAS)

Greenville, Sc, Usa

➤ Delivery of exemplary service by regularly interfacing with employees regarding their security clearance and background check➤ Attentive addressing and resolution of employee concerns and issues➤ Instrumental part in the entire security clearance application process including the finger printing process➤ Systematic documentation of data into the industrial security database and ensured that all data were error free➤ Strict adherence to DOD industrial security program➤ Dynamic skills and leadership in the application of procedures regarding the handling, storing, and maintenance of records

Greer, Sc, Usa

➤ Building of solid, harmonious relationships with clients by providing outstanding customer service; thus generating sales and new business opportunities➤ Constant interaction with clients in creating smart advertising decisions and selling advertisements➤ Commendation for outstanding contract negotiation skills

Master Of Business Administration - Mba, Business Administration And Management, General

Bachelor Of Arts, International Business