Mark Colley Email & Phone Number

Salt Lake City, Utah, United States

Salt Lake City Metropolitan Area

Was a key contributor and leader for nine years in this prominent data analytics company, which evolved from the acquisition or merger of several entities in the health care analytics space. I started with Healthcare Insight (HCI), a subsidiary of Verisk Analytics, which later merged with 2 other subsidiaries to form Verisk Health. After acquiring 3 more.

Salt Lake City Metropolitan Area

Financial Systems:- oversaw migration of Peoplesoft to NetSuite Financials after sale to private equity- collaborated with Finance leaders to assimilate a $45M acquisition into NetSuite ERP- guided efforts to reduce month-end closing by 2 days- directed multiple billing system enhancements to further expand capability and efficiencyFP&A:- Championed the.

Greater Salt Lake City Area

Oversaw the Account Management/Client Services team, Payment Accuracy billing, and Facilities. Responsible for initiating reorganization of client relations after acquisition of Bloodhound subsidiary, as well as re-assessing lease management and capacity utilization of consolidated VeriskHealth offices. Successfully relocated one office, and expanded.

Greater Salt Lake City Area

VP-Finance for Payment Accuracy Division of VeriskHealth, a subsidiary of Verisk Analytics (VRSK). Managed all subsidiary accounting (on Peoplesoft), financial reporting to corporate, and custom billing systems. Conceptualized and developed monthly budget performance and accountability process, billing enhancements, and financial datamarts for operational.

Salt Lake City Metropolitan Area

Responsible for all business systems for the Payment Accuracy Division (PAD) of Verisk Health, including Sharepoint, SalesForce.com, Revenue forecasting, and business intelligence. Evangelized and directed the development of PAD's first automated data warehouse and business intelligence platform with over 2 million rows of data on Oracle Business.

• Responsible for internal IT as well as service product software development.
• Developed analytical cost models to help manage an inventory of 4,000 offender tracking devices that saved over $1M in the first year (on revenues of just $10M annually) -- a 54% reduction in the most significant.
• Implemented new Avaya telecom equipment, and redesigned/configured all telecom and network circuit infrastructure that further reduced telecom costs by over 75% in 4 months, while managing IT staff and outsourced.

• Managed 4 teams involved with inContact, a web-based IVR/ACD call center solution, including Sales Engineering, Project Implementation, Professional Services, and Technical Support
• Designed and began using new implementation methodology intended to reduce implementation cycle by 20%, increasing revenues and responsiveness to customers.
• Implemented new time tracking system for Professional Services to improve chargeability and provide better metrics for managing team and individual accountability.
• Resolved escalated customer complaints on implementation issues, and coordinated process improvements for reporting outages, project management, prioritizing bug fixes, and product ideas.

• Directed telecom and network infrastructure teams - Negotiated contracts and managed all IT vendors at 3 US locations. Reduced corporate comms expenses 65% in 2 years.- Selected and implemented an web-based “software.
• Managed the Application Development Team responsible for maintaining the ERP, Financial, and Operations systems- Restructured department to reduce costs by 55% during the first 8 months, resulting in annual savings of.

• Responsible for Cust Care, Provisioning, Order Entry, Billing Support, & Fulfillment- Managed Call Center, improved service levels, reduced customer hold times by 80%, reduced employee turnover- Initiated Best.
• Managed Info Systems Group responsible for Oracle-based CRM and Ops Support Systems- Developed billing systems for both traditional and VoIP applications- Implemented new financial systems, and commission and sales.

- CIO for a large refrigerated trucking, managing a total annual technology budget of $3.5 million.- Negotiated new telecom contracts, saving the company approximately $700K/year.- Reorganized the department, cut staff from 29 to 18. Decreased overall MIS budget by over 25%, while improving morale, increasing staff retention, reducing involuntary turnover.

- In charge of all technology (data, network, and telecom systems) and 25 staff during the period in which HealthRider grew from $60 million to $240 million in annual sales. - Successfully replaced all enterprise-wide information systems within the first year.- Implemented state-of-the-art Call Center and telecom solutions for a 75-seat center and became a.

Bachelor Of Arts - Ba, Economics, With Math Minor (Concentrations In Econometrics And Statistics), Graduated With Honors.

Master Of Business Administration - Mba, With Emphasis In Finance, Operations, And Quantitative Methods, Graduated In Top 15% Of Class