Mark Peterson Email & Phone Number

Serving The Continental Usa & Abroad

HydroWorx is proud to design and manufacture commercial therapy pools, leveraging superior technology to provide optimal outcomes for rehab, sports, military, and senior living facilities. By focusing on continuous research, we are able to provide our customers with cutting-edge features, building on the time-tested treadmill pool with products to make your practice more versatile, effective, and efficient. Whether your goal for your patients or athletes is rehabilitation, competition, or enhanced fitness, HydroWorx is excited to help you become empowered by water.My role takes me to customer sites throughout the United States to ensure that our HydroWorx products are performing to the highest standard and clients receive top notch service and training.

Southeastern Usa

◘ Performed Team Lead role in managing and administering repair and service of mid to large scale enterprise point of sale systems, automated teller machines, and electromechanical equipment to mid-market and Fortune 500 companies throughout the North Florida Region.◘ Built working relationships with clients and developed communication channels with management to drive growth and ensure stable, trusting long-term relationships.◘ Oversaw installation and implementation projects throughout the Southeast region.◘ Performed diagnostics and repair of Point of Sale systems and peripherals, enterprise level servers, software, SaaS, ATMs (Automated Teller Machines), and other electromechanical equipment, large system printers and plotters, item processing reader/sorters, vacuum systems, RFID/EAS systems, cabling, network management. ◘ Analyzed client needs and allocated resources to improve efficiency and exceed client service level agreement.

Established 1991 in Skanderborg, DenmarkSystems in over 17 countries and now available to the U.S. marketOffering comprehensive Electronic Health Records solutions, through integrated scalable EMR software for departmental clinics, hospitals, and private practices.◘ Consult, understand, develop and deliver systems/applications solutions to healthcare providers' business, information, and technical needs◘ Provide technical consulting services for Sales Life-CycleCoordinate hardware/software purchase, installation, training, and client support through go-live and beyond ◘ Coordinate and facilitate software modifications (e.g. patches, updates, GUI customization)Serve as primary contact during the implementation process ◘ Conduct onsite training classes, as well as web base training.◘ Working with clients to resolve problems related to medical software and hardware issues.◘ Developed sales strategy for the Jacksonville, FL market◘ Coordinate changes to computer databases, test and implement the database applying knowledge of database management systems.◘ Planned, coordinated, and implemented demonstrations and training of software to physicians and staff

◘ Involved in all aspects of operational development and control of party rental/event production company, including organizational setup, personnel selection, sales, marketing, and financial planning◘ Trained and managed personnel to streamline productivity◘ Directed client product launches, trade shows, marketing campaigns, fund-raising events◘ Streamlined operations, broadening infrastructure to facilitate growth◘ Supervised installation of Clearspan tent structures, event staging, temporary flooring, temporary HVAC equipment, portable power generators, intelligent lighting/audio systems...◘ Maintained and repaired A/V equipment or interfaced with vendor to ascertain support needs◘ Daily responsibilities included; purchasing, customer service, fulfillment, personnel management◘ Negotiated contracts with clients and secured multi-year service contracts◘ Supervised staff of twelve employees (labor, clerical, design)◘ Responded to written and telephone RFP◘ Established viable network of buyers to purchase residual inventory◘ Managed and operated historical event facility◘ Created and managed sales campaigns focused on expanding client base in new markets◘ Established sales proposal criteria and guidelines◘ Conducted Market Segmentation Research to grow profits by 15% annually through the development of new value added services◘ Achieved operating profit margin of 20-25% annually

Psychology

Economics

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