I consider it a hobby to explore new technologies and not afraid of the challenges and change these technologies bring. I believe the future lies in the Internet and networking specifically, with such advances as cloud computing, storage, and thin clients available, the corporate & home scene has been changed, and computer hardware no longer needs as much power to still be able to perform amazing things. I embrace the simplicity and benefits technology has made possible and I look to continue my learning and understanding through classes and certifications.Specialties:Critical Thinking/Networking/Troubleshoot PC's, Laptops, Mobile Devices, Routers/High Literacy in Computer Hardware and Software
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Community Solutions Managed Wifi LeadSpectrum Sep 2021 - Apr 2023 -
Int/Voice LeadershipSpectrum Jun 2019 - Sep 2021 -
Ticket Accuracy GroupSpectrum Sep 2018 - Jun 2019 -
Tier 3 Technician/Rep 2Spectrum (Formerly Time Warner Cable) Sep 2012 - Sep 2018Greensboro/Winston-Salem, North Carolina AreaSpectrum's troubleshooting department for phone and internet problems. -
Tier 1 TechnicianTime Warner Cable Feb 2011 - Sep 2012Greensboro/Winston-Salem, North Carolina AreaTime Warner Cable's troubleshooting department for cable box problems. Also helped customers with billing inquiries. -
Sales RepresentativeVerizon Wireless Nov 2009 - Sep 2010Martinsville, VaSold cellular devices and performed troubleshooting on mobile phones and net-books.
Mark N. Skills
Mark N. Education Details
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Routing & Switching -
Psychology -
Psychology -
Danville Community CollegeA
Frequently Asked Questions about Mark N.
What is Mark N.'s role at the current company?
Mark N.'s current role is Experienced IT Professional | Technical Troubleshooter | Customer Service Specialist | CompTIA Certified.
What schools did Mark N. attend?
Mark N. attended Cisco Networking Academy, Guilford Technical Community College, Virginia Commonwealth University, Virginia Commonwealth University, Virginia Commonwealth University, Danville Community College.
What are some of Mark N.'s interests?
Mark N. has interest in Blogging, Meeting New People, Learning, Reading, New Technologies, Conversing, Video Games.
What skills is Mark N. known for?
Mark N. has skills like Troubleshooting, Networking, Computer Hardware, Network Administration, Sales, Computer Software, Cellular Communications, Telecommunications, Telephone Skills, Cloud Computing, Customer Experience, Customer Retention.
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