• Serviced existing accounts, obtained orders and established new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets.• Monitor competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc.• Attended industry functions and trade shows to engage in the industry, share company information and pursue new opportunities and partnerships.• Initiated, established and developed client relationship's through cold calls, email leads, and in-person product presentations to IBD's across North America.• Further promote the E-Commerce business to increase the sales on websites WIKE is featured on such as Amazon.• Control promotions and product inventory on Amazon Seller Central.• Initiated processes to getting the Wike product line in big box corporations such as Walmart, Canadian Tire and Costco.

• Discover, research and qualify new leads and opportunities to grow customer base.• Interact with current and prospective customers through phone calls, emails, online and on site meetings.• Maintain and add to salesforce database with updated information on current clients, new leads and customers, and competitive information• Manage advertising aspects of social media to create new leads and promote interest in company and products. More than quadrupled our Facebook page followers in a month and 50 potential leads over two advertising campaigns.

• Responsible for the promotion and sales of Zukudla products and brands throughout Canada by initiating and developing relationships with existing and prospective partners and customers.• Follow up and analyze new business ideas, leads and opportunities to continue to grow products and branding.• Creation and maintenance of a comprehensive customer data base which tracks customer contacts, communications and trends. • Develop marketing materials for trade shows and advertisements as well as personally represent the company publicly at industry events.

• Oversee the operation of the Zukudla online presence including its web pages and social media accounts, ensuring all of the information is updated, accurate and available online, as well as responding to inquiries or questions sent through social media platforms or company web page.• Regularly post and update information on social media platforms to promote products, customers, or events that are related to Zukudla.• Increase the company’s online presence by creating strategic online advertising to direct potential customers to our web page, as well as to direct them to events or stores that carried our products. My efforts related to online presence have tripled our Facebook page views and likes in less than a month.

• Responsible for the management of large North American accounts including Ontario, Maritime and North Eastern US accounts; established strong rapports with clients, negotiated long-term contracts and oversaw day-to-day sales, as well as supported colleagues in other areas. • Acted as integral resource for my clients and my colleagues by providing well analyzed market data including updated market information, product trends and buying patterns. • Provided continuous support to customers and colleagues, responding to inquiries, addressing concerns and participating in problem solving.• Demonstrated great attention to detail when accurately coordinating sales and purchase orders to ensure all supply, logistical and regulatory elements were correct, resulting in efficient and timely customer service.• Encouraged company growth by representing Sanimax at industry functions and meetings, sharing company information, promotions and engaging with customers to gather feedback.

• Successfully managed and directed a team of 10 employees to provide outstanding customer service to internal sales team and external customers.• Established clear and concise communication to staff to celebrate successes and address challenges.• Developed advanced leadership skills and was able to provide direction and coaching to team in order to achieve company objectives and reach targets both through one to one support and during monthly meetings.• Monitored team functionality and gathered data to create quarterly updates for management on department performance and changes.

• Represented sales and service team for development and implementation of ERP system throughout the company.• Completed process mapping of existing and prospective processes in sales, purchasing, order fulfillment and invoicing functions to find efficiencies and areas of improvement. • Developed and tested system modifications, which included troubleshooting and resolving system errors. • Kept detailed documentation of tasks performed and recommendations for improvements and future development. • Assisted in the transfer of system information and data from Legacy systems to ERP system.• Created and provided comprehensive training and support for staff once system was implemented

• Responsible for establishing a sales relationship within Southern Ontario territory. This required that I promoted growth with this territory by increasing sales/tonnage, maintaining rapport with customers and developing new partnerships.• Shared knowledge of customers with other departments to increase sales for the entire company.• Prepared weekly and monthly sales reports, administered customer reports and managed payment collections.• Represented Masterfeeds at industry functions and meetings.