Mark Hempen Email & Phone Number

Results-driven Software Project Manager with extensive experience managing end-to-end professional services software implementations that scale in size from small to large global corporations. Proven success in working with custom Enterprise solutions that include Contract Lifecycle Management(CLM), Enterprise Legal Management(ELM), Legal Holds and bespoke AI Solutions for processing contract workflows.  Responsible for Salesforce implementations for complex customer requirements across diverse industries. Designing and developing a holistic Quote-to-Cash solution, leveraging sustainable configurations on the Salesforce platform. Responsible for supporting multiple clients and managing ongoing issues across both internal and external company lines. Adept in assisting customers with user adoption of new technologies and implementing innovative strategies for meeting custom requirements. Expertise in managing Software as a Service (SaaS). Aid customers in designing new workflows, user interfaces reports, and security profiles, and permissions based on custom requirements. Skilled at serving as lead consultant, engaging with prospects, managing client relationships, tracking project milestones and ensuring seamless delivery of tailored software solutions.Experience in:Project Management - Software Implementation - Training and Guidance - Service Installation - Product Development - Post Implementation Support - Process Development - Post Sales and SupportSpecialties: Project Management, Salesforce, Salesforce Sales Cloud, Software implementation, Solutions Requirements and Design, product launches, process engineering, and many more.

Listed skills include Enterprise Software, Sharepoint, Business Analysis, Saas, and 41 others.