Markisha Deville Email & Phone Number

Newark, New Jersey

The SAIF Program is designed to assist people with their transition from welfare to work. I am supervising a team of ten. Nine Intensive Case Managers and a Case Aid. As the Program Director, I am responsible for ensuring that effective, full, Intensive Case Management is provided to long term Welfare General Assistance recipients who has struggled to become self-sufficient due to serious obstacles and barriers. I provide ongoing direct supervision and training to my staff (and agency staff), infusing them with resources and strategies to successfully engaging and working with their clients to help them meet their goals. In addition, ensuring that timely, detailed assessments and ISP’s are conducted on each client, all clients are surveyed with appropriate internal and external referrals are made to assist with emergency food, shelter, medicals, etc. Maintaining relationships with referral sources and community partners such DOL (One Stop Career) and WFNJ (CWA) to receive necessary job training,volunteer training and education resources. Ensuring timely, accurate, weekly, monthly and statistical reports for both agency and funder. Ensured accurate and timely input into the agency’s database, assist the staff with the completion of monthly reports. Facilitate bi-monthly, client review meetings with County Welfare Agencies and Division of Family Development, case conferences and staff meetings with staff. Develop, coordinate and facilitated staff trainings. Coordinate monthly calendar with description of clients' weekly workshops (wellness, employment and empowerment). Also, ensuring all program components and files are consistent with agencies expectations and program’s funder’s requirements.

Organize outreach events including marketing, sales and planning related activities to assist in promoting services and receiving donations. Travel to meet with community leaders, churches, businesses and other organizations to promote employer. Organizing attending outreach events, and/or participate in special events. Serve as spokesperson for the organization at meetings and special events. Responsible for developing and implementing program outreach and marketing activities, campaigns, and strategies to promote organization programs. This can be done through a combination of personal contacts, brochures, mass mailings, public presentations, special events, the Internet, etc.Establish and maintain effective relationships with local, state, and federal agencies, employers, and other community partners.Develop and implement an annual outreach plan that includes promotional and educational strategies.

Provided all training and technical assistance needs to assigned Family Success Centers. Troubleshooting in center development, staff development, program and community development. Developed and implemented training programs on best practices working with families, building parent leaders, cultural diversity/reciprocity, advocacy and systems navigation.

Provide information to parents and professionals that experienced challenges in securing appropriate services for children and youth, particularly those with special needs. Provide suggestions, advice, and resources for parents to assist them to address their children’s needs, locally and statewide. Inform parents of their legal rights and the education, health, and human services rights of their children that will enable and empower them to advocate for their child’s needs through constant contact, trainings and conferences.