Mark Albers Email & Phone Number

Decatur, Georgia, United States

𝗗𝗿𝗶𝘃𝗶𝗻𝗴 𝗘𝘅𝗰𝗲𝗹𝗹𝗲𝗻𝗰𝗲: Lead the day-to-day operations and strategic planning for facilities on our owner-occupied campus, peaking at 220,000 sq. ft., ensuring optimal functionality and alignment with our organizational goals.𝗖𝗼𝗹𝗹𝗮𝗯𝗼𝗿𝗮𝘁𝗶𝘃𝗲 𝗟𝗲𝗮𝗱𝗲𝗿𝘀𝗵𝗶𝗽: Partner with organizational leaders to enhance workspace design, promoting an environment that fosters collaboration and productivity in support of our mission.𝗧𝗲𝗮𝗺 𝗘𝗺𝗽𝗼𝘄𝗲𝗿𝗺𝗲𝗻𝘁:… Show more 𝗗𝗿𝗶𝘃𝗶𝗻𝗴 𝗘𝘅𝗰𝗲𝗹𝗹𝗲𝗻𝗰𝗲: Lead the day-to-day operations and strategic planning for facilities on our owner-occupied campus, peaking at 220,000 sq. ft., ensuring optimal functionality and alignment with our organizational goals.𝗖𝗼𝗹𝗹𝗮𝗯𝗼𝗿𝗮𝘁𝗶𝘃𝗲 𝗟𝗲𝗮𝗱𝗲𝗿𝘀𝗵𝗶𝗽: Partner with organizational leaders to enhance workspace design, promoting an environment that fosters collaboration and productivity in support of our mission.𝗧𝗲𝗮𝗺 𝗘𝗺𝗽𝗼𝘄𝗲𝗿𝗺𝗲𝗻𝘁: Champion professional growth, coaching, and teamwork within the Facilities Services Team, cultivating a culture of empowerment and shared success.𝗦𝘁𝗿𝗮𝘁𝗲𝗴𝗶𝗰 𝗜𝗻𝗶𝘁𝗶𝗮𝘁𝗶𝘃𝗲𝘀: Direct the selection process for our new headquarters ($12 million) and project-manage its renovation (Phase 1: $8 million, Phase 2: $6 million) and the sale of the former headquarters building ($6 million).𝗙𝗶𝗻𝗮𝗻𝗰𝗶𝗮𝗹 𝗦𝘁𝗲𝘄𝗮𝗿𝗱𝘀𝗵𝗶𝗽: Develop and manage comprehensive facilities and capital improvement budgets, ensuring fiscal responsibility and strategic investment in infrastructure.𝗧𝗲𝗻𝗮𝗻𝘁 𝗥𝗲𝗹𝗮𝘁𝗶𝗼𝗻𝘀: Manage tenant relations and lease management, fostering positive and productive partnerships to generate revenue from underutilized spaces.𝗦𝘁𝗿𝗮𝘁𝗲𝗴𝗶𝗰 𝗔𝗹𝗶𝗴𝗻𝗺𝗲𝗻𝘁: Craft facilities service level agreements with internal business partners to ensure alignment of services with organizational needs and expectations.𝗥𝗲𝘀𝗶𝗹𝗶𝗲𝗻𝗰𝗲 𝗘𝗻𝗴𝗮𝗴𝗲𝗺𝗲𝗻𝘁: Participate in risk management, global security, and pandemic response efforts, contributing to a resilient organizational infrastructure.𝗟𝗲𝗮𝗱𝗲𝗿𝘀𝗵𝗶𝗽 𝗔𝗰𝗸𝗻𝗼𝘄𝗹𝗲𝗱𝗴𝗲𝗺𝗲𝗻𝘁: Recognized for outstanding leadership capabilities as a selectee of the inaugural Task Force for Global Health Leadership Institute.𝗞𝗲𝘆 𝗔𝗰𝗵𝗶𝗲𝘃𝗲𝗺𝗲𝗻𝘁𝘀: Lead LEED-compliant projects, promote diversity in contracting, integrate wellness into our environment, and achieve over 95% waste diversion. Show less

Greater Atlanta Area

𝗘𝘃𝗲𝗻𝘁 𝗖𝗼𝗼𝗿𝗱𝗶𝗻𝗮𝘁𝗶𝗼𝗻: Led the team at an IACC certified facility, orchestrating logistics for over 200 corporate events and hosting 12,000+ attendees annually, generating $2 million in revenue each year.𝗧𝗲𝗮𝗺 𝗟𝗲𝗮𝗱𝗲𝗿𝘀𝗵𝗶𝗽: Elevated team performance through leadership of 10-person event planning and concierge team, including Savannah campus, fostering a culture of excellence and collaboration that enhanced operational efficiency and event… Show more 𝗘𝘃𝗲𝗻𝘁 𝗖𝗼𝗼𝗿𝗱𝗶𝗻𝗮𝘁𝗶𝗼𝗻: Led the team at an IACC certified facility, orchestrating logistics for over 200 corporate events and hosting 12,000+ attendees annually, generating $2 million in revenue each year.𝗧𝗲𝗮𝗺 𝗟𝗲𝗮𝗱𝗲𝗿𝘀𝗵𝗶𝗽: Elevated team performance through leadership of 10-person event planning and concierge team, including Savannah campus, fostering a culture of excellence and collaboration that enhanced operational efficiency and event quality.𝗩𝗲𝗻𝗱𝗼𝗿 𝗢𝘃𝗲𝗿𝘀𝗶𝗴𝗵𝘁: Spearheaded RFP processes, bidding, and state procurement processes, managing contracts and services worth $400,000+ for catering and $200,000+ for parking services, ensuring the highest quality of service and value.𝗚𝘂𝗲𝘀𝘁 𝗘𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁: Prioritized exceptional customer service, leading to consistently high satisfaction scores. Implemented strategies that enhanced guest relations at the Georgia Tech Global Learning Center.𝗥𝗲𝗹𝗮𝘁𝗶𝗼𝗻𝘀𝗵𝗶𝗽 𝗕𝘂𝗶𝗹𝗱𝗶𝗻𝗴: Strategically promoted the GLC as a premier venue, cultivating personalized client relationships that positioned the center at the forefront of the industry.𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿-𝗖𝗲𝗻𝘁𝗿𝗶𝗰 𝗔𝗽𝗽𝗿𝗼𝗮𝗰𝗵: Adopted a philosophy of exceeding expectations, devising unique solutions for each client to ensure their events' utmost success. This tailored approach led to innovative event experiences that consistently surpassed client objectives.𝗘𝗳𝗳𝗲𝗰𝘁𝗶𝘃𝗲 𝗖𝗼𝗺𝗺𝘂𝗻𝗶𝗰𝗮𝘁𝗶𝗼𝗻: Developed and communicated detailed reports to internal and external stakeholders, providing valuable insights that informed strategic decisions and future planning.Client Portfolio:The Coca-Cola Company, Turner Broadcasting, The Home Depot, Manhattan Associates, VMware, National Geographic, Holder Construction Co., Zep Inc., The Society for Human Resource Management, the State of Georgia, City of Atlanta Office of the Mayor, Southeastern Medical Device Association, and more. Show less

Charleston, South Carolina Area

𝗧𝗲𝗮𝗺 𝗗𝗲𝘃𝗲𝗹𝗼𝗽𝗺𝗲𝗻𝘁: Led, trained, and inspired employees for comprehensive staffing at Stern Student Center, significantly enhancing service quality and operational efficiency.𝗘𝘃𝗲𝗻𝘁 𝗣𝗹𝗮𝗻𝗻𝗶𝗻𝗴: Designed and executed campus-wide late-night and large-scale programs, demonstrating expertise in budget management and logistical planning.𝗠𝗮𝗿𝗸𝗲𝘁𝗶𝗻𝗴 𝗦𝘁𝗿𝗮𝘁𝗲𝗴𝘆: Marketed campus events and facilities via social media and digital signage, increasing… Show more 𝗧𝗲𝗮𝗺 𝗗𝗲𝘃𝗲𝗹𝗼𝗽𝗺𝗲𝗻𝘁: Led, trained, and inspired employees for comprehensive staffing at Stern Student Center, significantly enhancing service quality and operational efficiency.𝗘𝘃𝗲𝗻𝘁 𝗣𝗹𝗮𝗻𝗻𝗶𝗻𝗴: Designed and executed campus-wide late-night and large-scale programs, demonstrating expertise in budget management and logistical planning.𝗠𝗮𝗿𝗸𝗲𝘁𝗶𝗻𝗴 𝗦𝘁𝗿𝗮𝘁𝗲𝗴𝘆: Marketed campus events and facilities via social media and digital signage, increasing event attendance and facility utilization.𝗦𝘁𝘂𝗱𝗲𝗻𝘁 𝗦𝘂𝗽𝗽𝗼𝗿𝘁: Advised student groups on event registration and risk management, ensuring successful and safe events.𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝗮𝗹 𝗢𝘃𝗲𝗿𝘀𝗶𝗴𝗵𝘁: Managed day-to-day operations, including reservation systems, optimizing facility usage and streamlining event processes.𝗥𝗲𝘀𝗼𝘂𝗿𝗰𝗲 𝗖𝗼𝗼𝗿𝗱𝗶𝗻𝗮𝘁𝗶𝗼𝗻: Coordinated event resources, from security to catering, ensuring high-quality support services for all events.𝗖𝗵𝗮𝗻𝗴𝗲 𝗙𝗮𝗰𝗶𝗹𝗶𝘁𝗮𝘁𝗼𝗿: Presented improvements and best practices, driving positive change across facility operations and team performance.𝗕𝘂𝗱𝗴𝗲𝘁 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁: Assisted in budget development and long-term planning, contributing to the financial stability and growth of programmatic opportunities. Show less

Dayton, Ohio Area

𝗙𝗮𝗰𝗶𝗹𝗶𝘁𝗶𝗲𝘀 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁: Oversaw comprehensive management of facilities, janitorial services, audiovisual equipment, meeting and event operations, and construction projects in Kennedy Union and its outdoor event spaces, ensuring operational excellence.𝗘𝗺𝗲𝗿𝗴𝗲𝗻𝗰𝘆 𝗣𝗿𝗼𝗰𝗲𝗱𝘂𝗿𝗲𝘀: Developed and implemented emergency response procedures to ensure staff readiness and safety.𝗠𝗲𝗻𝘁𝗼𝗿𝘀𝗵𝗶𝗽: Mentored a dedicated team of over 30 Kennedy Union… Show more 𝗙𝗮𝗰𝗶𝗹𝗶𝘁𝗶𝗲𝘀 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁: Oversaw comprehensive management of facilities, janitorial services, audiovisual equipment, meeting and event operations, and construction projects in Kennedy Union and its outdoor event spaces, ensuring operational excellence.𝗘𝗺𝗲𝗿𝗴𝗲𝗻𝗰𝘆 𝗣𝗿𝗼𝗰𝗲𝗱𝘂𝗿𝗲𝘀: Developed and implemented emergency response procedures to ensure staff readiness and safety.𝗠𝗲𝗻𝘁𝗼𝗿𝘀𝗵𝗶𝗽: Mentored a dedicated team of over 30 Kennedy Union Operations staff, enhancing leadership skills and service quality.𝗘𝗳𝗳𝗲𝗰𝘁𝗶𝘃𝗲 𝗖𝗼𝗺𝗺𝘂𝗻𝗶𝗰𝗮𝘁𝗶𝗼𝗻: Facilitated seamless communication among employees, colleagues, and customers, consistently exceeding expectations.𝗧𝗿𝗮𝗶𝗻𝗶𝗻𝗴 𝗣𝗿𝗼𝗴𝗿𝗮𝗺𝘀: Designed and implemented employee training programs focused on leadership development, improving team performance.𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗥𝗲𝗹𝗮𝘁𝗶𝗼𝗻𝘀: Delivered exceptional customer service, fostering strong relationships and enhancing the customer experience.𝗦𝘂𝗽𝗽𝗼𝗿𝘁: Provided comprehensive support to campus groups with event planning, technical assistance, and logistics, ensuring event success.𝗥𝗲𝗻𝗼𝘃𝗮𝘁𝗶𝗼𝗻 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁: Managed all Kennedy Union renovations in collaboration with Facilities Planning, enhancing facility aesthetics and functionality.𝗧𝗲𝗰𝗵𝗻𝗶𝗰𝗮𝗹 𝗘𝘅𝗽𝗲𝗿𝘁𝗶𝘀𝗲: Provided technical assistance for AV equipment operation and maintenance, ensuring optimal performance.𝗕𝗲𝘀𝘁 𝗣𝗿𝗮𝗰𝘁𝗶𝗰𝗲𝘀 𝗜𝗺𝗽𝗹𝗲𝗺𝗲𝗻𝘁𝗮𝘁𝗶𝗼𝗻: Researched and implemented best practices in facilities management, emergency response, student development, and sustainability.𝗦𝘁𝗿𝗮𝘁𝗲𝗴𝗶𝗰 𝗣𝗹𝗮𝗻𝗻𝗶𝗻𝗴: Developed strategic plans for facility and technology renewal, aligning with long-term organizational goals.𝗠𝗶𝘀𝘀𝗶𝗼𝗻 𝗔𝗱𝘃𝗼𝗰𝗮𝘁𝗲: Contributed to departmental and divisional objectives, promoting a culture of commitment to the organization's mission and vision. Show less

Masters Level Coursework In Public Administration

Bachelor Of Science (B.S.), Business

Business