Mark Fryer Email & Phone Number

Sandgate, Kent

I am proud to be the owner of Kent's largest provider of personal and business training courses. We offer over 70 course titles delivered on dates throughout the year at our Country House hotels across the South East. In addition, we provide customers with bespoke in-house training solutions. With over 20 Associate Trainers, all offer a great depth of.

South East England

• Working with travel & tourism organisations, helping them to build successful product development strategies, identify sales and distribution channels and develop strategic relationships. I have worked with several.
• Multi-functional leadership experience
• Commercial strategy
• Product strategy & innovation
• Managing strategic partnerships
• Sales & distribution strategy

Kent

• An award-winning collection of group tourism businesses with brands in both b2b and b2c. Employing more than 120 people and operating more than 6,000 groups every year from the UK, Europe, Australia and North.
• Engaged with and inspired our staff and customers, consistently communicating the value proposition for each brand.
• Built trust in the brand through the nurturing of key relationships with suppliers, distribution partners and clients.
• Created a clear route to commercial success through the creation, communication and implementation of business plans and KPI’s.
• Sought out, built and developed a team that epitomised the customer-centric culture and values of the business, placing emphasis on operational excellence and an effortless customer experience.
• Collaborated with stakeholders at all levels, promoting the vision, strategy, values and sharing best practice.

Kent

• Key skills and responsibilities included:
• Created and fulfilled the group-wide product development and purchasing strategy for all Group brands, allocating resource accordingly to those areas with the greatest commercial potential.
• Steering and developing the Product and Procurement teams, building key supplier relationships, implementing consistent contracting standards and leading in the negotiation of key commercial agreements.
• Responsible for establishing, assessing and communicating the supplier and programme risk registers.
• Facilitated and promoted continuous product innovation and prioritisation for all Group brands, leading team engagement with other senior management and commercial teams.
• Instigated Group-wide training for supplier management, complaint resolution and ad-hoc purchasing.

Kent

Managed a cross-functional team within Albatross Travel, the main B2B business within the Group. The brand continues to be one of the UK’s leading wholesalers to the Group travel market with a worldwide product portfolio and international client base.

Kent

Kent

Working as part of the Group Product Team, I was responsible for the product planning, contracting and marketing for all Mediterranean countries within the Group’s product range. Leading a small team, often remotely, and working to tight deadlines, the role focused on developing new products, building strong supplier relationships and negotiating key.

Italy

Managed a customer-focused team across the central regions of Italy, with responsibility for the operational and commercial success of in-destination activities. Key to the role was maximising revenue for the niche and luxury brands (owned and managed properties) as well as maintaining key strategic relationships with in-country partners. Facilitated the.

Italy

Working throughout Italy and Austria. Responsible for communicating and co-coordinating all supplier activities in line with contracted seasonal agreements. Maintaining relations and building brand image in-resort/destination amongst new and existing suppliers. Problem solving and completing ad-hoc negotiations as and when necessary. Responsible for.