Mark Oliver Email & Phone Number

Gloucester, GB

Bristol, England, United Kingdom

Cheltenham, England, United Kingdom

• Role responsibilities
• Regularly evaluated training needs and linked the development plans with the business objectives and training initiatives, using a blended learning approach
• Developed and managed relationships with key stakeholders to pro-actively enable the design, development and evaluation of effective solutions that met the needs of the individuals, teams and/or business development.
• Redesigned and delivered the one-day in-person induction resulting in a 100% increase in satisfaction scores
• Designed and delivered the enhancing client relationships training programme for Associate Financial Planners, one of whom won best financial planner at the 2023 Money marketing awards
• Scoped, designed, launched and delivered the Attivo Academy, the Company’s inhouse programme to grow the next generation of financial planners which was nominated for best advisor academy at the 2023 Money marketing.

Oxford, England, United Kingdom

• Role responsibilities
• Worked with subject matter experts to develop, deliver, monitor and evaluate INTRAC’s open and tailor-made in-house training for clients, delivered virtually and face to face
• Managed the training department budget (average £200,000)
• Line managed the elearning officer and training coordinator
• Developed new business through prospecting, proposal writing and negotiation
• Oversaw the management and development of INTRAC’s elearning platform, MoodleKey achievements

Singapore

• Collaborated with clients to develop learning solutions for virtual and face-to-face settings
• Trained groups face-to-face and virtually on Zoom, MS Team and Webex
• Scheduled and managed virtual training programs for clients
• Managed projects converting face-to-face products to virtual during the Covid-19 pandemic
• Facilitated problem solving events for clients
• Gave presentations and webinars to clients, the public and the academic community

Colombo, Sri Lanka

• Managed cross-functional projects to bring technology into the classroom
• Provided ICT support to teachers
• Trained teachers in the use of ICT in the classroom
• Developed blended English learning resources and programs
• Line managed six teachers, carrying out biannual observations and evaluations.

Sabah, Malaysia

• Provided mentoring support to a core group of ten English teachers working in five state primary schools in rural Malaysian Borneo
• Collaborated with mentees to set learning goals and measure their achievement
• Managed projects involving other mentors in my cluster

Lebanon

I was a valuable member of a small team of teachers and teacher trainers. I led the child protection project where I was integral to the ‘buy in’ of the teachers, CS, exams and projects to the British Council's work linked to the regional Child Protection Awareness programme. I delivered child protection training to all staff as well as set up online.

Singapore, Japan, Thailand

I delivered general English, business English, academic English and young learner courses at all levels of competence. I also delivered offsite business English courses at local companies and universities, such as Osaka University and Thammasat University in Bangkok.In Thailand I co-ordinated young learner courses in the Bangkok centre, which involved.

Brazil, Japan, UK, Australia

London, United Kingdom

During my time at Zenith Media, I worked as a media executive on the Pedigree Masterfoods and Calsberg accounts. In my job I worked on TV advertising campaigns. My role involved choosing the best TV programmes for the product and negotiating the best positions in the commercial break, such as centre breaks and first in commercials. This required excellent.

United Kingdom

Professional Coaching For Technologists

Cipd Learning And Development Level 5 Diploma, Learning And Development, Pass

Certificate, Teaching English For Academic Purposes

Master'S Degree, Teaching English To Speakers Of Other Languages, Distinction

Title of Dissertation - Hybrid recasts of grammatical errors, learner awareness, and learner uptake in text-based SCMC (or text chat)

Cambridge Diploma In Teaching English To Adults, Higher Education/Higher Education Administration

Bachelor Of Science (B.Sc.), Business Administration, 2.1