Mark Kelly (Ccie Emeritus) Email & Phone Number

My professional career spans across the Information & Communications Technology (ICT) industry, acquiring senior positions in a diverse range of global and domestic companies, including: Cisco Australia, Ericsson Australia, Brennan IT and Diaxion Ltd.My proven track record in successfully managing a BU with teams locally and internationally has delivered high performance, cost efficiencies and driven revenue to the business. My expertise in Cloud, Compute and Storage extends across design, consult, implementation, service delivery and senior leadership with Enterprise, MSP and Vendors.

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  Cloud Services Manager

  Brennan It

  Sep 2016 - Present - Sydney, Australia

  • Responsible for the management and leadership of the Cloud services team based in Australia and India• SLT member overseeing KPIs, IT budgets and P&L to assess financial and technological performance for the Cloud BU• Strategic owner of Brennan's Cloud solutions and business cases to support objectives and to deliver cost efficiencies and revenue for the Cloud practice• Monitor the performance of the core delivery functions and drive service quality in accordance with the Cloud process and procedures• Critical escalation point for all operational and client service delivery issues within the cloud practice• Work closely with internal stakeholders to drive excellence in client service delivery• Manage vendor relationships to ensure alignment with Brennan IT's strategic goals• Reporting into the MD and trusted technology decision maker for the Cloud BU• Change champion to ensure continual service improvement initiatives are realised• Drive ongoing team performance through individual development and training• Discover new technologies that yield competitive advantage on the Cloud platform and through technology partnerships