Mark M. Email and Phone Number
I am a highly skilled Network and Support Administrator with a proven track record ensuring maximum uptime while maintaining the design and integrity of networks, systems, and applications.I’m passionate about helping people I work with, ensuring that the systems are up and running at 100% when they’re needed. One such instance occurred when I was with Oasis Data Systems. While on vacation, I received a frantic call from one of our executives telling me that the main server was down. I immediately returned to Dallas. When I arrived at the office, I found that a co-worker had tried to perform server upgrades. I called our remote site backup vendor, and over the weekend we completed the restore process via Internet. At the time, in the early 2000s, we only had a T-1 line, so restoring the 18 GB server took all night plus part of the following day. However, when everyone came to work that Monday, all equipment was up and running at 100%.Another instance happened with JMG Electrical Contractors. When I started working there, I was told the company would eventually be moving to a new, much larger space. When that time came, we shut everything down on Friday night. I loaded all servers and computer equipment onto a moving truck and delivered them to the new building. Over the weekend, I installed the servers and computers, along with an IP-based phone system, ran tests and had everything up and running at 100% when work started Monday morning.I’m very proud of my accomplishments, from migrating users in offices across Texas from one email platform to another without any downtime to designing a corporate Intranet that provided better communication and more efficient file sharing to moving JMEG’s outgrown accounting server to a virtual environment.I would welcome the opportunity to work with a mid-size company overseeing and managing the IT Department, training, and mentoring staff and helping the company be as efficient and computer problem free as possible.
Comtek Group
View- Website:
- comtek-group.com
- Employees:
- 16
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Network AdministratorComtek Group Oct 2017 - PresentRichardson, Tx✯ Installed and configured Office 365✯ Upgraded equipment✯ Manage Windows Server 2012 R2✯ Re-wired Server Room ✯ Installed network printers using group policy as well as well as direct IP configuration,✯ Daily use of Azure Active Directory✯ Manage Exchange Server 2016 -
It CoordinatorContent Pilot Llc Aug 2017 - Apr 2018Dallas, TxFurnish guidance during selection and procurement, provide expert technical assistance, train users. Design, test, install and monitor new and existing systems.✯ Upgrade all employee machines to latest versions of Windows 10✯ Install and configure Office 365✯ Migrated G Suite Email to Office 365 using pst files and BitTitan MigrationWiz✯ Manage Windows Server 2012 R2✯ Migrated user profiles from Local to Domain accounts using User Profile Wizard. ✯ Installed network printers using group policy as well as well as direct IP configuration.✯ Daily use of Active Directory services for managing users, workstations and groups.✯ Manage Exchange Server 2016 ✯ Provide remote desktop support using various tools including Citrix.✯ Provision new computers for different departments using various software configurations.✯ Diagnose Dell desktops and RMA when necessary.✯ Troubleshoot software and hardware issues.✯ Move users from old hardware to new. -
System AdministratorUsa Leads, Llc Aug 2015 - Aug 2017Dallas/Fort Worth AreaFurnish guidance during selection and procurement, provide expert technical assistance, train users. Design, test, install and monitor new and existing systems.✯ Manage Windows Server 2012✯ Daily use of Active Directory services for managing users, workstations and groups.✯ Provide remote desktop support using various tools including Citrix.✯ Provision new computers for different departments using various software configurations.✯ Diagnose Dell desktops and RMA when necessary.✯ Troubleshoot software and hardware issues.✯ Move users from old hardware to new. ✯ Provide desktop support, analyze problems, design and implement solutions.✯ Design firewall configuration to increase system security.✯ Write PHP code to create dynamic web page content and for internal reporting use.✯ Change HTML websites to WordPress resulting in multiple users being able to change information.✯ Install, configure and maintain Google Apps for Business enabling easier transition to Cloud computing.✯ Create Excel spreadsheets for complex vendor management reports.
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Senior Systems AdministratorJmeg Electrical Contractors Sep 2005 - Oct 2015Farmers Branch, TexasAdministered 220 node, 20 server network with half located in headquarters and remainder connected via VPN throughout Texas. Network servers included Microsoft Terminal Server, Microsoft Exchange 2003, Enkoo Thin-Client, and Web Server 2003.Created custom database to track how people and computer assets were managed. Implemented new backup system utilizing Disk-to-Disk-to-Tape approach. Designed and created corporate website, constructed and configured internal FTP server.✯ Supervised installation of CAT 6 cabling for 200,000 sq. ft. building that enabled advancing to Gigabit networking.✯ Made site visits to ensure equipment was operating properly.✯ Covered 100% of 200,000 square foot building, with no dead spots, by creating and installing scalable Enterprise Wi-Fi Access Point system.✯ Oversaw installation of video security cameras throughout building interior and exterior; worked with police to release footage of suspects captured on camera.✯ Forged method of how network users used corporate systems through extensive use of Group Policy including monitoring workstation behavior, isolating inappropriate activities and filtering intrusions.✯ Ensured clean power, and battery backup to server room by utilizing Powerware 9170 (15000 VA) UPS.✯ Created industrial Firewall, maintained 30+ VPN tunnels across state.✯ Installed, configured and maintained Blackberry Enterprise Server (BES).✯ Updated Server 2000 Active Directory to 2003.✯ Designed searchable, multi-user client / asset database that is used daily. ✯ Setup secure, remote access to company’s internal network via web browser.✯ Built and configured a new redundant FTP server.✯ Eliminated superfluous external traffic for Microsoft updates by implementing WSUS 3.0.✯ Achieved secure remote access through implementation of new SSL-VPN security appliance. -
Co-OwnerDfw Systems Jan 2000 - Sep 20052002 to 2005Direct and perform a full spectrum of network and PC services - including custom software; design/build/administration of networks; hardware-based firewall security installations; and mobile IT services - for a varied business clientele. Assemble, install, configure, test, and maintain network systems, including all aspects of a Windows 2000 Domain Controller Server network with Active Directory and CAT 5 cabling for a 50-node network. Build and repair servers and PCs. Provide phone-based technical support services to customers. Interact extensively with vendors and customers to coordinate project details. Handle all purchasing and inventory tracking for PCs and parts; created an inventory tracking system of electronic parts for a medium-sized corporate client. Track Internet usage patterns and distribute reports to appropriate departments. Provide comprehensive training to junior staff.Key Achievements:Experienced in network and enterprise security, including design, implementation, and maintenance of a security infrastructure and enterprise-level firewall and implementation of a corporate virus scanning system to identify and quarantine email viruses before they could reach users' inbox.Consistently maintained a positive approach in challenging situations and ensured high levels of customer satisfaction at all times.Increased department productivity by monitoring activity and giving weekly reports to department heads. Developed policies for restricted access to Internet sites and certain unwanted programs. Instrumental in migrating data from legacy computers to new, updated system. Successfully implemented key projects enabling authenticated external users the ability to remotely connect to their company information.Established and maintained excellent relationships with vendors and clients.
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Network AdministratorOasis Data Systems Jan 2000 - Jan 2002by Oasis Data Systems again, I worked as a consultant at various locations as required by Oasis' clients. The biggest assignment was to step in for a terminated IT Administrator. I started by securing their network using various tools including Microsoft Baseline Security Analyzer (MBSA). I put a new policy in that required all users to change their passwords periodically. When I first arrived they were using an external service for email. I constructed and implemented a new Microsoft Exchange server. I set up a Secure SSL VPN Solution that allowed customers to run proprietary applications from the internal network using a web browser. It also allowed secure remote access for co-workers to access their desktop, check email, transfer files and print locally using only a standard web browser.
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Information Systems DirectorGalaxy Health Network Jan 1999 - Jan 2000Performed internal troubleshooting for hardware and software on a 50 node Windows NT network. Implemented secure remote access for 200+ clients. Migrated remote clients from dial-up to a Web-based interface. Offered phone-based support for remote clients. Purchased and managed inventory.
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Computer TechnicianOasis Data Systems Jan 1996 - Jan 1999Assembled computers. Built Web sites. Cabled buildings for computer and phone networks. Directed the data processing department.
Mark M. Education Details
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The University Of Texas At DallasBachelor Of Arts (Ba) -
University Of Texas At DallasBa
Frequently Asked Questions about Mark M.
What company does Mark M. work for?
Mark M. works for Comtek Group
What is Mark M.'s role at the current company?
Mark M.'s current role is Systems Administrator at ComTek Group.
What schools did Mark M. attend?
Mark M. attended The University Of Texas At Dallas, University Of Texas At Dallas.
Who are Mark M.'s colleagues?
Mark M.'s colleagues are Nancy Isenberg, Praneth Kumar, Gregory Cole, Jacqueline Papik, Michele Dunlap, Steven Gerkin.
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Mark Singleton
Greater Myrtle Beach Area4hgtc.edu, coastal.edu, coastal.edu, sccoast.net
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