Mark Mcconnell Email & Phone Number

Prescott, Az, Us

Arizona, United States

Designs and develops dynamic learning experiences that engage the learner and inspire participation.Conducts needs analysis with stakeholders to pinpoint the appropriate learning solution(s).Collaborates with technical subject matter experts to create new instructional content such as self-paced courses, tutorial videos, guided simulations, assessments, and other supporting materials.Stays connected with product and marketing teams to update existing instructional content when changes are made to the JumpCloud platform.Leads the design, development and maintenance of JumpCloud’s certification program and supporting curriculum. Participates in setting quarterly goals, assessing current and future content needs, supporting new education initiatives, and driving the overall success of JumpCloud’s Customer Education program.

Greater Boston Area

Freelance instructional designer, specializing in analysis, design, development and implementation of both ILT and e-learning courses. Experience with AGILE development and in the role of a Scrum master.Adept in multiple authoring tools: Strong expertise in Lectora, along with Camtasia, Captivate, Articulate, Smartbuilder, Sparkol (Videoscribe), video/audio editing and the Microsoft suite of tools.Strong interest in creating engaging, interactive e-learning content and learner-centric content applying adult learning theory. Able and willing to work in the US and Europe (without the need for visas) for both long and short-term contracts.

Pembroke, Massachusetts

Lead instructional designer responsible for the oversight and leadership of four contract instructional designers applying an Agile development process (SAM) to develop employee learning events.Utilized Trello for managing sprint lifecycles, daily/weekly tasks and managing workflow.Design, develop and implement eLearning and ILT synchronous and asynchronous employee educational materials.Review workflow processes, update standards, creates/edits scrips, develop knowledge checks in collaboration with subject matter experts, applies both Agile methodology and traditional waterfall project management skills.Recommend improvements to current educational content to align with business goals.Manage content in Moodle LMS, and knowledge portal to maintain continued performance support for specific roles throughout the organization.

Franklin, Ma

Developed updated eLearning strategies, reviewing, editing, providing and maintaining high quality and cost-effective eLearning training solutions to improve performance and drive organizational objectives, culture, and compliance. Cultivated and maintained collaborative professional relationships with internal or external Subject Matter Experts (SMEs) to analyze and meet learning and performance evaluation needs.

Greater Boston Area

Assessed and recommended changes to a course created in Lectora that was not working in the client's LMS.Corrected errors and suggested changes to client on aesthetics, user-interface, use of English, and corrected technical issues with course creation and programming.

Cranston, Ri

Provided technical advice and guidance to project sponsors at inception of new e-learning projects; advising on scope, feasibility and recommended options of how to deliver the technical aspects of a project.Using a range of technologies worked with content experts and educationalists to design and develop SCORM-compliant e-learning modules to host on Cornerstone Learning Management System.Created testing plans and undertook functional and user interface testing for new e-learning modules.Defined and documented standards and best practices in Swarovski's Developer Knowledgebase.Worked with and supported external e-learning partners and vendors to ensure third party education is accessible.Authored content in Captivate, Articulate and Smartbuilder and maintained technical competency in state-of-the art technological advancements/capabilities.Designed and maintained reporting structure cadence and analysis on regular basis.Maintained knowledge of current practices in the professional industry, including online technology and traditional methods.Supported/conducted online educational activities such as webinars and podcasts.Leveraged creative, media-enabled learning solutions and e-learning tools to produce best-in-class educational programs.Partnered with instructional designers, sponsors, and SMEs to create blended learning experiences which effectively incorporate online solutions.Worked closely with management teams to determine requirements for e-learning analytics and reporting.Created and managed site graphics and content maintenance as needed by business partners.Facilitated new employee training sessions.Led and managed LMS vendor relationships.

Johnston, Ri

Project managed multiple e-learning and instructor-led courses for employee and client training with direct development experience and collaboration through multiple vendors both US and internationally-based. Developed SMART board content for ILT and hosted department-wide training for integration of SMART board technology in the classroom.

Norwood, Ma

Project management skills applied to design, manage and implement multiple e-learning modules and podcasts using Lectora, Adobe Presenter, Captivate and Camtasia.Designed and developed Instructor Led Training, course materials, e-Learning modules and sophisticated course assessments to support Staff Engineering and Underwriting.Worked closely with multiple Subject Matter Experts (SMEs) to understand the intent, objectives and deliverables (ADDIE) for multiple high visibility Corporate Training global initiatives. Working knowledge of both HTML and XML based scripts, and thorough working knowledge of SCORM and 508 compliance.Key contributor to large scale organizational development initiatives. Applied advanced video/audio recording and editing.

Norwood, Ma

Managed a quarterly, technical publication from editorial review to final output .Edited and proofread quarterly, technical property loss and prevention publication, processing well over 1000 edits per quarter. Designed, developed and faciltated multiple engineer/new hires training sessions on business operations and administration work-flow processes.

B.A., English Literature, 3.84 Out Of 4.0 (Magna Cum Laude)

Activities and Societies: Regular contributor of fiction to The Anchor campus newspaper. Contributed mutliple short stories and poems.

B.A., English Literature